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I would at least send them an email to ask how they feel they've contributed their services, that way, before you ask for your money back, you already have an idea of what they think they've done. Then compare that with what you've done. If they say they found your florist, but you did...let them know that when you ask for your money back. Unfortunately, with a contract, you may just be out of your money :/
Do they offer day of services? To have someone over see all those little details, make them responsible for things you don't have to bother your friends or fam with? I would go to them, and explain what you've done and ask them what they "plan" ( ha!) to do for the $700. if they were ok with you nmot paying them more $ then I would assume they would be flexible.
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Okay so, this is a problem i've had for awhile but haven't really figured out how to deal with it..
I hired wedding planners that are on the better business bureaus list and they seemed to be wonderful at the time we signed the contract. I ended up paying a downpayment of around 700 for their services to help me plan the wedding and make sure everything goes smoothly the day of. the total would be around 1,700 or so but that we could pay them in increments.
Well, I ended up losing my job due to lay offs and told the wedding planner via email that i would still like to use her services but cannot afford to pay any more money. the wedding planner said that this was absolutely fine and that they would do what they could for us with the money we gave them..
The big thing is though, that I've planned almost ALL of my wedding and can't think of anything I would really need the wedding planners for now. I have also tried calling and have left messages as well as left a few emails to no avail. I have not heard any response and I am wondering what to do.
Is it okay to ask for the money back or am I out of the money because I signed a contract? It's been around 10 months and they have not helped me with ANYTHING.
Any help would be appreciated, if you need more info or clarification, I'd be glad to give it to you. Sorry if i didn't make sense, it's kind of a complicated situation.