- 4 years ago
- Wedding: June 2013
Bees Im now happily married and recieved my wedding video about a week ago, I was so excited to finally see it and get a different prospective. My video guy came in a package with my photographer who did a good job. When I called to get my video i was told by the videographer that he was very unhappy witht the second video man (not photographer) so he wanted to refund some money at fist i didnt give it much thought. Until i watched the video.
* no video of bride or groom arriving
* they didnt get ANY video OF MY WALK DOWN THE AISLE
* good quality picture is on a tripod the entire time zoomed on our faces
*secind video man camera is soooooooo grainy and jumpy looks like a 5 year old did it as well as a very wiggly FIRST KISS only cought on the grainy camera
*editing is HORRIBLE cuts off n ramdomly starts a new dance or scene
* no video after the bride n groom exit church with friends n family or of the dove release
plenty more but im about to cry. My husband and I sent and email stating what i just did asking for a full refund as this day can never be recreated $1,050. Gave him a week we felt the least he could do at this point was gift us cost of pictures which is y we seeked a full about. I got and email from his wife “sorry u r unhappy with the video will look into contract”. Week later I just called he says sorry I had to pay people most I can give you is $200. I explained again our just reasons for a full refund he says he didnt have the money n the camers being bad were out of his control. I said we wouldnt be ok with that but that I would talk to my husband. Sopke to my parents they say take it to small claims ask for 15,000 as in damages missed moments aim high that was itll be more that what we paid. I dont know what to do or what is just. What would you ask for in court? Would you take it that Ffar? This is a man who has 30 years experienced a professional has a buisness spoke of his $5,000 camera even showed it to me in inistial meeting becasue it was so good. Everytime we spoke he reasurred me of the quality yes i did look at his woork it wasnt picaso but it was good. Oh and no mics so you can barley hear anything. Entire reception is grainy dark like no flash on. Video just ends sorry its long HELP these meremoies or lack of will be with us forever what is just?