What action would you take against this unwelcome comment?

posted 2 years ago in Photos/Videos
Post # 2
Member
567 posts
Busy bee

Sones1985:  did you sign any sort of agreement in your contract that the photographer could use your images for any sort of advertising/PR purpose? If you did there may not be anything you can do except to politely ask him not to refer to your venue as ugly. If you did not then you need to contact him and tell him to remove any photos of you from his website/facebook immediately.

Post # 4
Member
4677 posts
Honey bee
  • Wedding: August 2012

First, it was super tacky to say something like that online.  I can’t believe that people stay in businesss using those types of business practices!  For right now, I would just let it go.  It’s not going to help you get your images.  The photos are about you, your DH, and this special day, not what some photographer thought of it.  

Post # 5
Member
7216 posts
Busy Beekeeper
  • Wedding: November 1999

Sones1985:  I would take a screenshot, but I wouldn’t do anything else until I received the photos.

Post # 6
Member
4223 posts
Honey bee
  • Wedding: August 2013

I would have a chat with him/her about it. I’m sure she doesn’t realize how unprofessional that makes her look to potential clients. Also, I would think that someone who works in the wedding industry would be more careful when publicly making comments on a venue. AKA shes making herself look like an idiot here. 

Post # 7
Member
1987 posts
Buzzing bee

I’d comment back on the FB post:

“I’m so sorry our location wasn’t up to your standard. I guess you’ve spent the last THREE MONTHS editing that one photo since you have yet to send us our CD? Perhaps if you liked the location more we would have had better service?”

Post # 8
Member
2419 posts
Buzzing bee
  • Wedding: May 2013

That’s an extraordinarily unprofessional (and somewhat ill-educated) style of advertising! It’s really not necessary to promote your capability as a photographer by making insulting comments about locations chosen by former clients. In fact, if I read that sort of remark I’d assume the photographer was a complete idiot so it’d be entirely counterproductive!

However, I doubt you can do very much in terms of taking formal action since unless you drew up a contract forbidding the photographer to use your pictures in order to promote their business, they are doing nothing actionable. But that’s not to say you can’t express your displeasure.

However, before saying anything I’d wait until you have the CD of your wedding pictures safely in your possession. Then I’d email your photographer and say that you think that their comments about your wedding are both crass and hurtful and that you’d prefer them to be re-worded or entirely removed from their Facebook page.

Post # 9
Member
9533 posts
Buzzing Beekeeper
  • Wedding: August 2013

That’s awful! I’d ask to have that removed.

Post # 10
Member
2018 posts
Buzzing bee

Sones1985: First off, I am sorry that your photographer acted in such a callous and unprofessional manner. 

I would contact the photographer, state that you are uncomfortable with the caption, and ask that the caption be edited or the caption and photo be removed. 

If the photographer is unrepentant, then I agree with the posters who have said to review the business.  When doing so, be sure to use calm and detached language (and to post a screencap if you have one, maybe?), because I think that a lot of people tend to discount negative reviews that are too emotional.

ETA: the previous posters who suggest waiting to leave any reviews, etc. until you have your photos make a good point!

Post # 11
Member
6751 posts
Busy Beekeeper
  • Wedding: October 2010

If I saw that on a photographers web site I would not be inclined to use them- makes them look bad!

Post # 12
Member
2891 posts
Sugar bee
  • Wedding: May 2015

Sones1985: it would depend on the rights / licensing agreement I signed with my photographer. I’ve seen photographer contracts that friends have signed without a thought that has the photographer as the full rights holder.

So in that scenario, the photographer owns the image and can use it whenever and wherever and however. Doesn’t make it ok, but it does mean that there’s very little you can do. 

However if you own full rights then I’d ask the photographer nicely. Then I’d escalate as appropriate to get an agreeable resolution. 

Post # 13
Member
498 posts
Helper bee

I can’t believe he would be so unprofessional. How terrible for you.  I agree with the others, take a screen-shot, draft your emails / response, but wait until you have your precious photos in your posession before doing anything at all.  All he has to do is hit the delete button “by mistake” and all your beautiful photos are gone.  I hope he would not do something like that but better to be safe than sorry.  

After you have the photos I’d go to town on the name and shame – yelp, facebook, weddingbee, local sites, anything. Not agressively or in a defamatory manner, but just to say factually “so disappointed that this is what our photographer xyz said publicly about our wedding” and people are smart enough to draw their own conclusions, just like we all are.  I hope you get your photos soon! 

 

Post # 14
Member
916 posts
Busy bee
  • Wedding: November 2016

Sones1985:  A good photographer knows how to work with 99.9999% of everything a venue or wedding day can throw at them (weather, lighting, etc).  Yelp him, it’s inexcusable.  

  • This reply was modified 2 years, 4 months ago by  nikkiibee.
Post # 15
Member
1905 posts
Buzzing bee
  • Wedding: December 2014

It makes the photographer look so unprofessional & just plain dumb. I doubt he will be successful! What an idiot. 

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