(Closed) What if your reception site has bad reivews?

posted 9 years ago in Reception
Post # 3
Member
5993 posts
Bee Keeper
  • Wedding: May 2010

try not to stress to much about it – just be sure to follow up with a postive review when its your time and you enjoyed yourself

i was watching bridezilla the other night and one of the brides was complaining about the W in NY, see – doesnt matter where you go, you cant please all of the people all of the time

 

Post # 5
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

Trust me, people will find something to crab about at EVERY place. Maybe the bride was a little high maintenance if she let something like the DOC asking her the cake cutting Q a few times too many (hey maybe the DOC forgot, or, yes, she was like, we got cake to serve!) get to her. Sounds like pretty minor stuff.

Don’t worry about it! 

Post # 6
Member
952 posts
Busy bee
  • Wedding: September 2009

I wouldn’t get upset about that review, I think those complaints were pretty nit-picky.

Post # 7
Member
14186 posts
Honey Beekeeper
  • Wedding: June 2009

Honestly, the cake place that is the "preferred" vendor of our location got excellent reviews on weddingwire, 4.6/5.0.

and they SUCKED. Their cake was soooo bad I couldn’t bare to pay money to eat it. It was not impressive at all. I had 2 friends try in with me and they were both like "uhhhh, is it ok if we say it’s really bad?’

So, just affirming my idea that reviews aren’t quite spot on

Post # 8
Member
458 posts
Helper bee
  • Wedding: September 2009

The one bad review seemed like petty issues to me.  Remember that many people will complain about something that they felt was poorly taken care of, and many fewer people will take the time to do a review if they were happy.  So, maybe lots of the brides were happy!!

Post # 10
Member
350 posts
Helper bee
  • Wedding: July 2009

A few weeks ago, I was surfing WeddingWire.com and I happened to look at my cake baker’s reviews.  She had 9 really positive ones, but the most recent one was awful — they claimed the shop delivered the wrong cake and refused to help correct the mistake!

But then she said "the same thing happened again when we ordered from them for my mom’s birthday party."  Um … really?  Shop delivers the wrong cake, won’t help fix it, and you order from them again?  That sounded really fishy to me.  So I’ve decided not to worry too much about it — I liked them, they come highly recommended from another couple we know who used them and loved them, and I’m not 100% sure the bad review was legit.

I wouldn’t worry about your site’s negative review — it sounds like that bride was pretty high-maintenance, and maybe hadn’t done her homework on the type of alcohol the bar was going to serve.   If she complained about anything that would bother you, check with the site coordinators and make sure they know your expectations.  Otherwise, have a wonderful wedding!

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