- 6 years ago
- Wedding: June 2012
So my Darling Husband bought a coupon for a car detailing. We took the car in yesterday and we’re told it would be done yesterday around 2pm, but they would call us when they were done. The manager also they were closing at 7pm. He took our phone number and e-mail address. By 4:30pm, we had heard nothing, so we stopped by. They were closed. They had decided to close early!!!! WTF!!!!! We are furious, so we call several numbers and get nothing, but recordings. we go to their 2nd location. The manager there tries calling several people, but no one picks up. He gives us the owner’s number and we leave a message. By this time, it is 5:45pm. We never here back from anyone.
I am still fuming. What place keeps your car OVERNIGHT and doesn’t bother to tell you! I was supposed to leave to go to the beach yesterday evening!!!!!
I think we deserve our money back, but I’m not sure how to go about getting it, since they have done the work and still have my car! I’m beyond pissed off!!!!!!