- 7 years ago
- Wedding: November 2010
Ok, to start off I really liked our photographer and she did our engagement pictures and they came out great. (Looking back now, I know I didn’t get all of our engagement pictures) So our wedding was on 11/6/10, she told me and all of the bridal party that a “sneak peak” would be up in a week. The sneak peak wasn’t up on her website until 11/23/10 which wasn’t a big deal because I was just happy to see some of the memories from that day. So then it’s back to waiting for the rest of them… her contract said to allow 4-8 weeks for a disc with all high resolution negatives. So 8 weeks came and went and I still didn’t have any pictures. I kept emailing/texting/calling to see when we were going to get them, and she always had excuses for me. She had a really busy month, and she got really sick, and the holidays were hectic, and her computer was broken…. bla bla bla. So FINALLY on 2/9/11, more than 3 months later she put up some more pictures on her website and says that the cd will go out in the mail. All of the pictures were out of order and a lot of them were doubles. Again I just tried to stay calm, I don’t want her to mess up my pictures :(. I didn’t get a cd in the mail until 2/18/11 and that was after I had to call and ask where it was because it was supposed to be mailed out on 2/9/11. It only takes 1 day to get to my house from hers. So I look at the CD and there a bunch of pictures missing, almost all of the pictures of the guys getting ready and there are barely any of the reception. So I called again… and said there were a lot missing. She didn’t answer but text me back later saying that there was a folder she forgot and she would mail it out today (2/25/11). I didn’t get it on Saturday or Monday, so I called again and asked what day she mailed it out and she kept telling me that she for sure mailed it on friday. I got it yesterday and it was post marked 2/28/11 so she didn’t even mail it until I called and asked where it was. Again… missing alot of pictures I know she took. And there were pictures with black marks on peoples faces and alot of editing that I didn’t like. So I have 2 cds with about 400 pictures on them, which is alot less then I thought there would be for 2 photographers for 9 1/2 hours. We were supposed to get 3 cds all together, one for us and one for each set of parents. My mom was the one that paid for the pictures, and I guess we were stupid for paying her in full on the wedding day… but what can we do? I have a copy of the contract, and we have copies of the checks that we paid her with. My mom want’s to take her to small claims court (or something like that) to get her money back, and I don’t blame her… I just want my pictures. There is still more that her contract promised that I’m sure we will never get either. We were supposed to be able to pick our favorite pictures off the cds and then we would each get an album (which the contract states that we would get a completed album in 8-12 weeks after the wedding- yeah right!) Then I still had a ttd session or she said we could use it for family pictures or baby bump pictures…
It’s so frustrating!! Anyone else have a similar problem, and what did you do?