Post # 1
I swear, swear, swear that the lady who runs weddings at our reception venue told us that we would be getting an invite for our tasting. Today I was looking through our wedding contracts to find out when our money is due for our down payments on the food and such. I knew it was coming up soon. I then realized that at the top of the page I had handwritten that our tasting was March 24th, 2011. I remember her telling me that they would send an invite (I could’ve sworn) because they would have to know how much food to make and since you can only invite a certain amount of people to come with.
I’ve been so busy lately that I had completely forgotten about it. I looked on the contract and saw that our address was correct. We signed this contract in July and so far I’ve gotten nothing about this tasting that I apparently missed. I emailed her asking if there was any way we could attend another groups tasting (as they do it alphabetically and when the wedding date is…I guess the computer generates these things) so I’ll be waiting to hear back. I would hate to inconvenience them but seriously, if I missed it and they promised an invite and choose to do nothing I’ll be kinda mad.
Any other suggestions as to what to do? Am I in the right for emailing her?
Post # 3
You were right to contact her. Obviously the two of you had a breakdown in communications if you thought you would be getting an invitation.
You did have the date written at the top of your contract though, so the best thing to do is humbly apologize. If you accept some responsibility, (even if she shouldhave sent the invitation) she is more likely to help arrange an alternative date.
Post # 4
@julies1949:I did state that if it was my fault I apologize and that I’ve been crazy busy lately so I did say I was sorry. I was very polite in my email and said I would understand if they couldn’t give me another tasting.
Post # 5
@SweetRose2011: don’t stress about it too much. I’m sure they will offer you another date.
Post # 6
Don’t stress yet. Most vendors will want to keep you happy and be sure your wedding goes how you want it to, so she will in all likelihood allow you to reschedule.
Post # 7
They should be able to host you – even if you missed the date. I would explain when you talk to her that you were waiting for your invite and didnt notice until you went to double check your address the date on top.
Many places will do additional tastings or rescheduled ones for a small fee if they don’t want to keep offering complimentary ones.
If it seems like they aren’t accommodating you – just say you can’t really choose your menu upgrades without trying the menu… a glimmer of some upsell will go a long way with them, even if you don’t intend on adding anything 🙂 Just how us wedding sales people work!