(Closed) What was your experience with Davids Bridal?

posted 6 years ago in Dress
Post # 3
Member
2725 posts
Sugar bee
  • Wedding: November 2011

Sorry your experience was so bad! I would complain about it because that consultant was very rude. My experiences were always good. Unfortunately, the leaving you for 10 minutes is common. They ususally have 2-3 other brides at the same time. 

Post # 4
Member
1041 posts
Bumble bee
  • Wedding: September 2013

Only for bridesmaid dress for a friend’s wedding.  Hated every minute of it.

Post # 5
Member
776 posts
Busy bee
  • Wedding: May 2013

My DB experience wasn’t quite as bad as yours, but I was the only bride in there that day (I went during the week) and my consultant also left me for ten minutes at a time.  He also didn’t listen to one word I said about dresses I liked, and kept showing me stuff that was the complete opposite. 

The thing that concerned me the most was that I had been waiting for what seemed like forever for him to come back and get me out of a dress because I had to use the ladies room.  When he finally came back and I explained that I needed out of it asap, he said “Oh, just go ahead and wear it in there”  WHAT?  He actually let me wear the dress into the bathroom.   I might be weird, but I was totally grossed out by the thought that they would let customers wear sample dresses into the bathrooms. 

 

Post # 6
Member
2725 posts
Sugar bee
  • Wedding: November 2011

@Crazyhair:  ew! Especially since people buy off the rack!

Post # 7
Member
1583 posts
Bumble bee
  • Wedding: November 1999

I went to look at bridesmaids dresses there. It took them 1.5 hours to get me in a fitting room and they were rude and the service was horrible (lots of waiting, etc.). And now, even post wedding they blast me with a million spam emails. Not a fan.

Post # 8
Member
8164 posts
Bumble Beekeeper
  • Wedding: August 2012

Hated David’s Bridal. They made me wait around for 45 minutes while 4 of them stood there and chatted. And I got non-stop spam email and phone calls for months.

Post # 9
Member
2965 posts
Sugar bee
  • Wedding: April 2013

@MrsElopement:  I had about the same experience as you. As for OP, I would report how rude she was to you. If you see any dresses you do like there, I would suggest just going to another DB. I had to go to a DB 2 hrs away from my home but it was a wonderful experience and I found my dress!!!

Post # 10
Member
411 posts
Helper bee
  • Wedding: March 2013

sorry you had such a bad experience. supposed to be a happy moment. I would definalty send a complaint and include the name of the consultant, or else they will never learn.

I have a apt on Aug 12 in Burlington.. any reviews for this location?

Post # 11
Member
185 posts
Blushing bee
  • Wedding: September 2012

Horriable! It was the first place I went and I felt like I didn’t matter at all! My friend was actually pulling dresses for me to try on because the consultant wouldn’t get me what I wanted to try on. They were so rude! I couldn’t get out of there fast enough!

Post # 12
Member
2065 posts
Buzzing bee
  • Wedding: December 2011

I’m sorry you had such a bad experience, I’d call and complain.

I actually had a great experience at DB, it’s where I ended up getting my dress. My consultant was amazing, he was the one who found my dress, and he always remembered me when I came back in the store for anything. It seems to be hit or miss with them.

Post # 13
Member
776 posts
Busy bee
  • Wedding: May 2013

@MrsElopement:  Exactly!  And even if they weren’t bought off the rack, I don’t trust other people and their bathroom habits, so I sure wouldn’t want to try on a dress that 100 other people have worn into the john!  

Post # 14
Member
4465 posts
Honey bee
  • Wedding: February 2012

I had a mildly negative experience there.

I had an evening appointment – at least I think I made some sort of appointment, but I could be wrong, perhaps I called and they told me to just go, I don’t even remember at this point –  and I showed up with my sister. They had me fill out all that information that they collect on you and they wanted me to look through a catalog at styles and then just told me to go back to where the dressing rooms were so my sister and I were just standing around, not knowing what we were waiting for.

I had seen nothing that I liked in the catalog and the only reason I was there was to specifically try on a Vera Wang DB dress that I fell in love with when I saw it on The Knot. I had called ahead specifically to make sure they had the dress. I told the consultant who greeted me that I wanted to try on that dress and so she took just that dress and brought it to me. I was wearing some really gross corset thing they made me put on and just really unflattering undergarments.

I put the dress on and I liked it but my mom and sister (my mom had joined me at this point but was in a huffy mood so that contributed to things) hated it. The consultant kept trying to put me in a really ugly sash (of course they didn’t even have any of the VW sashes there for me to see with the dress, which was annoying since they show it like that on the website and of course I wanted to try on the types of sashes that the VW dresses are shown with – they had about 3 sashes for me to choose from in the whole store), she kept shoving a really ugly veil onto my head in a most unflattering way and I kept moving it and she kept putting it back and she was not giving us a straight answer about the sash, how much it was, if they had it, when they were getting it, etc. Like I was trying to just take a breather, look at myself and decide how I felt about the dress itself without the ugly veil and unflattering undergarments and she kept inserting herself and being really pushy. I felt like I had no time to really just look at myself in the dress.

After that when my mom said I should keep looking, I described what I wanted in a dress, and instead of showing me those dresses, or pointing them out in the racks, she led me over to the racks in the huge poofy ball gown I was wearing (this one for reference) and just had me standing there in the racks, saying these are all in your size, you won’t fit in any others, so what do you like? I had no idea how to tell the style of any of these dresses in the bag, the bags were all so tightly packed, I was annoyed, like I understand it’s David’s Bridal and I’m not shopping at the most upscale bridal salon, but she still should do some sort of job in helping me find dresses, right? Especially since it was a Monday night and the store was EMPTY.

In the end I tried on one other ball gown that was the opposite of the type of ball gown that I wanted. She kind of sensed that I’d really liked the Vera Wang but my mom hated it and she kept pushing me and telling me that they offer a credit card if I want to take the credit card out in my name and pay for the dress, etc. The thing is, my mom was paying for the dress, it was something she was doing for me, and the consultant knew that but kept saying, you could take the credit card out and she’d never know about it. Like as if I want all that drama surroundig this purhcase, “hiding” my gown from my mom, when my mom was highly instrumental in all wedding preparations as she has been in all other big occasions and moments in my entire life.

My bridesmaids did end up getting their dress from there, but since they all wore the same dress, I told them which one it was and then they all went out and got it themselves – I didn’t actually go to a David’s Bridal shop with all of them. I know some of my girls just ordered it and got it shipped to them and got it altered wherever they wanted, I know some of my girls didn’t alter it all and I know one of my girls for sure went into the store and used the David’s Bridal alterations team who she said were a nightmare to work with. 

Post # 15
Member
4465 posts
Honey bee
  • Wedding: February 2012

Just to add, but I really don’t want to go back and Edit that whole long post, I’m just sharing my experience. I don’t know many people who have gotten their dresses from there, but I did know one girl who got her dress there and the dress was really gorgeous. I know some people have fabulous experiences there.

Post # 16
Member
1032 posts
Bumble bee

I had an amazing experience at DB. I am always surprised when people say otherwise.

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