Post # 1
So today was the first day i have ever tried on a wedding dress…so big day, 10 people there supporting me. I started out at david’s bridal because my bridesmaids needed to get fitted etc for their dresses. well first off we waited for an hour for my consultant to get with me, which we had this appointment scheduled for months! finally she gets to me but is still focused on everyone else but me and running around the store like a chicken with her head cut off! She would go pick out dresses for me after i had showed her the style #’s i liked and they were nothing like i showed her. She didn’t help me get situated in any dress i tried on. She was the worst one ever, never listened or helped and completely unorganized! and i come from a very paitent easy going family and if we all start thinking this, then something this woman is doing is wrong. Well i ended up finally trying on one dress i finally liked (after like 10 haha) and it is nothing like what i was looking for! it is beautiful, fits me nice, but half of my party isn’t thinking it is their favorite but like it still. well after 30min i decide to get it because the other half of the family were telling me how good i looked in it and blah blah blah and then the consultant is like basically BEGGING me to get it because “it looks soooo good on you. and it would be wrong of you not to get it” so i do. 6 hours later i regret everything about it.
I am completely confused. yes i liked it but didn’t have the moment like “OMG i love it!!! this is sooo it!!!” and i keep seeing a dress in my mind of what i thought i would always wear and get which is not what i bought today!
Also i know i wasn’t going to please all my family, it wasn’t my goal but still would have been nice to hear from everyone that it was pretty after i bought it! i want to please me and wear what i have ALWAYS dreamed about since i was a little girl!
But does Davids Bridal take a return after like 1 day? not like i had a quick wedding ceremony and then want to return it! haha but has anyone had problems like this? DB consultant? HELP! should i call in the morning as soon as the open and talk to management about the consultant and all the other problems!
Post # 3
Usually, once you buy or put a deposit down on a dress, it is yours and there is no going back. In your case though, I would call the manager in the moring and/or go back in there and explain you situation; maybe they can do an exchange and you can work with a different consultant.
Post # 4
Definitely call DB in the morning. Since they likely haven’t placed the order, I would think it shouldn’t be a problem. They may be even more likely to bend if you schedule another appointment (with another consultant) to find another dress.
I would recommend not bringing so many people with you on future dress shopping events. I can understand the BMs needing to get their dress and it made sense to do it all at one time. But the more people you have, the more likely there will be varying opinions on the dress that will cloud your own feeling. Take 2-3 people whose opinions you really value.
Post # 5
I think even if they won’t refund it, you should be able to “transfer” your deposit to another DB dress. I definitely agree with PPs about not taking as many people; it will cloud your judgment. And definitely request a different consultant!
Post # 6
Ditto, Scottielass–10 BMs is a peanut gallery.
And–just in case they refuse to change the order–you do have some options.
First, try and look at your dress objectively because maybe it IS the dress. Sure, there was some outside pressure, but there was something special about the dress you liked and you weren’t completely duped into buying it. Some brides expect the clouds to part when they put on their dress, and for some, it’s just not an earth-shattering moment. Plus, it’s common to have a fantasy in mind–especially a childhood dream–that your reality today will have a hard time competing with. So, if they won’t take back the dress, don’t panic. DO go and at least try on your dream dress–if it’s still your dream dress, then:
You can always try to sell the DB dress. You probably won’t recoup retail cost, but you can recoup some and put it towards another dress.
Post # 7
The David’s Bridal in Roanoke is AWFUL. I have heard numerous horror stories about dresses not being ordered, ordered in the wrong size, etc… I went there to try on dresses and there was a hateful consultant who could barely find the time to lace up my dresses. She recommended that I buy it off the rack (!) even though who-knows-how-many people had worn it before me! She was rude on numerous occasions and was nowhere to be found when we wanted to ask questions about some bridesmaids dresses. I later visited the David’s in VA Beach and found the dress of my dreams–without the terrible consultant.
I think the one I had was about 4’11”, Asian, with beauty queen makeup on. Did you have the same one?
Post # 8
I love my DB here in NJ!! I’m in and out of there so often, they’ve even learned my name! I’m actually going through a bit of a dress crisis and I was assured since the dress has the tags on it, I could exchange it no problem! Good luck!
Post # 9
I think you should go back with just one person or 2.. i think 10 people is a bit overwhelming for the consultant and for you too and then she wont be able to focus on what you are saying because there are many voices and opnions and requests.
Post # 10
Oh my goodness…I had to double check where you live because your experience at DB sounds almost identical to the experience i had!
Post # 11
@Tessiekins: Hello another lynchburgian! 🙂 i actually went to the one in Richmond but i went with a bridesmaid to get fitted in roanoke a couple of weeks before because she was going out of the state when we were buying their dresses but i did see her there! yikes! and yes the consultant i had said i HAD to buy this dress off the rack because “they literally had just put it out and i was the first person to ever try it on” me and my mom weren’t too sure how honest they were being and i literally searched the dress with a magnifying class for anything wrong with it so i could order it but nope i couldn’t because the dress i bought was actually a test dress. There are only 10 made right now and were placed in only 10 DB stores and wanted to see if it would sell good etc. So there was no other way or ordering that one…yet again wasn’t too sure how much i could trust them!
But thanks a bunch ladies! i will be going back in 2 weeks to exchange my dress! i called them up the next day, the lady who actually checked us out that day (and was also VERY frustrated with my consultant because she left me and my family hanging at the end, didn’t tell any of us what to do and the cashier was completely confused too bc my consultant didn’t tell her anything either!) picked up the phone and explained everything to a manager and they will only let me exchange and get a new consultant! yayy! hopefully this time around will be better! and yes, the ONLY person going with me is my mom! sometimes it is not such a blessing to have a large close-nitch family because when you want them all there to experience this with you but then they get too opinionated and forget about who is actually wearing the dress!
Next time WILL be better and WILL be the dress of MY dreams!
Post # 12
I would call the store to see if they would let you return it or get a store credit. When I first started looking for dresses, it was only me and my Maid/Matron of Honor. I didn’t want too many people there and didn’t want their opinions as well. I found my dress the first time around, but wanted to sleep on it and try it on again. I went back maybe 2 weeks later with my mom and mil and thats when I decided to put down the deposit to order the dress. I didn’t want to rush into it and regret making such a huge purchase. Hopefully they will let you return it or get a credit so you can find the dress of your dreams.