(Closed) what would you do?

posted 7 years ago in Dress
Post # 3
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

Usually, once you buy or put a deposit down on a dress, it is yours and there is no going back. In your case though, I would call the manager in the moring and/or go back in there and explain you situation; maybe they can do an exchange and you can work with a different consultant.

Post # 4
610 posts
Busy bee
  • Wedding: July 2011

Definitely call DB in the morning.  Since they likely haven’t placed the order, I would think it shouldn’t be a problem.  They may be even more likely to bend if you schedule another appointment (with another consultant) to find another dress.

I would recommend not bringing so many people with you on future dress shopping events.  I can understand the BMs needing to get their dress and it made sense to do it all at one time.  But the more people you have, the more likely there will be varying opinions on the dress that will cloud your own feeling.  Take 2-3 people whose opinions you really value.

Post # 5
3788 posts
Honey bee
  • Wedding: July 2011

I think even if they won’t refund it, you should be able to “transfer” your deposit to another DB dress. I definitely agree with PPs about not taking as many people; it will cloud your judgment. And definitely request a different consultant!

Post # 6
1872 posts
Buzzing bee
  • Wedding: February 2011

Ditto, Scottielass–10 BMs is a peanut gallery.

And–just in case they refuse to change the order–you do have some options.

First, try and look at your dress objectively because maybe it IS the dress. Sure, there was some outside pressure, but there was something special about the dress you liked and you weren’t completely duped into buying it. Some brides expect the clouds to part when they put on their dress, and for some, it’s just not an earth-shattering moment. Plus, it’s common to have a fantasy in mind–especially a childhood dream–that your reality today will have a hard time competing with. So, if they won’t take back the dress, don’t panic. DO go and at least try on your dream dress–if it’s still your dream dress, then:

You can always try to sell the DB dress. You probably won’t recoup retail cost, but you can recoup some and put it towards another dress.

Post # 7
1 posts
  • Wedding: May 2011

The David’s Bridal in Roanoke is AWFUL.  I have heard numerous horror stories about dresses not being ordered, ordered in the wrong size, etc… I went there to try on dresses and there was a hateful consultant who could barely find the time to lace up my dresses.  She recommended that I buy it off the rack (!) even though who-knows-how-many people had worn it before me!  She was rude on numerous occasions and was nowhere to be found when we wanted to ask questions about some bridesmaids dresses.  I later visited the David’s in VA Beach and found the dress of my dreams–without the terrible consultant.


I think the one I had was about 4’11”, Asian, with beauty queen makeup on.  Did you have the same one?

Post # 8
97 posts
Worker bee
  • Wedding: July 2011

I love my DB here in NJ!! I’m in and out of there so often, they’ve even learned my name!  I’m actually going through a bit of a dress crisis and I was assured since the dress has the tags on it, I could exchange it no problem! Good luck!

Post # 9
9029 posts
Buzzing Beekeeper
  • Wedding: June 2011

I think you should go back with just one person or 2.. i think 10 people is a bit overwhelming for the consultant and for you too and then she wont be able to focus on what you are saying because there are many voices and opnions and requests.

Post # 10
1641 posts
Bumble bee
  • Wedding: May 2011

Oh my goodness…I had to double check where you live because your experience at DB sounds almost identical to the experience i had!

Post # 12
232 posts
Helper bee
  • Wedding: December 2010

I would call the store to see if they would let you return it or get a store credit. When I first started looking for dresses, it was only me and my Maid/Matron of Honor. I didn’t want too many people there and didn’t want their opinions as well. I found my dress the first time around, but wanted to sleep on it and try it on again. I went back maybe 2 weeks later with my mom and mil and thats when I decided to put down the deposit to order the dress. I didn’t want to rush into it and regret making such a huge purchase. Hopefully they will let you return it or get a credit so you can find the dress of your dreams.

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