(Closed) When before the wedding did you get your wedding band? Should I worry? (LONG)

posted 5 years ago in Rings
Post # 3
Member
4194 posts
Honey bee
  • Wedding: July 2012 - Baltimore Museum of Industry

worst case scenario- if you don’t have your rings back in time, you can purchase a low-cost stand in.

That said, it’s probably worth a call to see if they can complete your order sooner, especially since they caused a delay.

Post # 4
Member
9484 posts
Buzzing Beekeeper
  • Wedding: October 2012

Voice your concern.  You’re the paying customer.  Tell them to note your wedding date on their slip (surprised they didn’t even ask.  Sounds like horrible customer service!)  I would ask if there’s any possible way to get your wedding band in your hand a week or few days before the wedding rather than two.  I had mine 3 weeks beforehand after picking out the week before.

I wish you the best of luck and hope it goes smoothly!

Post # 5
Member
737 posts
Busy bee
  • Wedding: August 2012

Since you have already paid the depost, the jewler should have had you on his production schedule. When you paid that deposit you should have gotten an date of completion estimate  -in writing (along with your receipt of payment).

It sounds as if you did not get that… Did you pay the shop in person, or send them the payment (electronically or check in the mail)? If the shop employees did not see you, they might have failed to add you to their list.

Personally, I’d be a nervous wreck if my wedding band was due in my hot little hands a mere two days before the wedding.  DH’s ring was custom made, and the jewler was backlogged/delayed – it arrived about 10 days before our wedding and I was already losing sleep (and checking the clearance sales and WalMart for a potential stand-in).  If you won’t be terribly upset to use a back up ring if yours isn’t ready, then you can let this go. 

If you want to be sure that you have your actual ring at the wedding ceremony, call the store and ask to speak to the manager (or owner if it’s a privately owned shop) and explain that you are worried that you won’t have your ring in time.  Let them know that you paid your deposit in August, and you have the receipt to show that, but it seems as though the work on your ring fell through the cracks.  Ask what they can do to get your ring delivered to you more quickly.  If you’lll be headed out of town before your wedding, be sure to mention that so they can try to accomodate your schedule.

Make the call with a an attitude of “I understand that things happen, but this is important to me, can you help me?”  We all know that people become defensive when we point out something they messed up – this situation is no diffrent, so until the “head honcho” tells you that they won’t help out in any way, try to be relaxed and just assume that they DO want to help.

Good luck!  (And we’ll want to see pictures when it arrives!)

Post # 6
Member
412 posts
Helper bee
  • Wedding: September 2012

Don’t worry. I had my custom made and didn’t get it till 3 days before my wedding. While it does suck that they should have already been working on it and I totally understand being freaked out, I really wouldn’t worry at all. Don’t rush them or else you will end up with rushed work! I am sure you are paying a good amount of money for the ring and you don’t want to end up having problems with it if you rush them. You aren’t supposed to wear it till the wedding day anyways so as long as you have it by the day before you will be fine. 🙂

Post # 7
Member
412 posts
Helper bee
  • Wedding: September 2012

btw it took 19 days to make my mold and band so don’t even worry about it not being done. You have plenty of time. They probably just gave that date to give themselves some extra time. I am betting that it will be finished earlier than the date the gave you.

Post # 8
Member
701 posts
Busy bee
  • Wedding: June 2012

I would ask for it at least a week in advance in case there are any issues and they need more time to fix them.

Post # 9
Member
4716 posts
Honey bee
  • Wedding: January 1998

I would call them 2 times a week until the wedding. You will be keeping them on their toes. They will prob hurry up the order just to stop getting the calls. What they did was unacceptable and you need to take your concern to the owner/manager. Let them know how worried you are and tell them exactly what you said in your post above.

They are cutting it tooo close and should have had at least the wax molds done by now. Good luck and keep us informed.

Post # 10
Member
2609 posts
Sugar bee
  • Wedding: September 2011

We were quoted about 8 weeks for my custom-make ering, and band.  The ering took a week extra I believe (causing my DH to sweat bullets thinking his proposal might be ruined, and a paniced last-minute pick up right before the store closed the night before!  However, the band was ready about 2 weeks early… so… hard to say.

I’d call them back, nicely reiterate that you were under the understanding that your ring was already IN production, and that you want a free rush.  Tell them that it’s too close for comfort to your wedding date.  They should at the very least be able to shave a week off their production time.  Overnight shipping could be a helpful upgrade too.

Post # 11
Member
1217 posts
Bumble bee
  • Wedding: November 2012

Honestly, since rings are expensive, I would say you should call and complain, and keep checking in between now and the wedding. Your wedding is in over a month and a half – that leaves them plenty of time! I agree with the PP that you can use a stand-in ring, it’s not the end of the world – but I’m sure you would be bummed if you didn’t get any pics of your actual wedding bands on your wedding day. I don’t think you should worry about being that person, since this is something expensive!! These are wedding bands, it’s not like you’re haggling over a coupon at the grocery store or something small.

Post # 12
Member
5425 posts
Bee Keeper
  • Wedding: November 2012

I would totally call and have it out twith them.  It’s been several months.  Also, tell them your wedding date is a week or two earlier than it is to be on the safe side.

Post # 13
Member
684 posts
Busy bee
  • Wedding: February 2010

Two days is too close! What if it is not right or the size is off?! They are crazy! Talk to the manager and make sure you get it at least a week prior to your date. For all they know, you might be travelling.

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