Why does David’s bridal get such a bad rep?

posted 10 years ago in Dress
Post # 3
Member
1458 posts
Bumble bee
  • Wedding: August 2008

I have read some really bad stories, but I think that it’s to be with any retail place.

Personally I bought my dress there and LOVED loved loved my consultant! I considered making her a bridesmaid! LOL – okay, that’s a bit over the top but just so you know.

Not to mention that, my dress went home with me that day because it was discontinued and I got a awesome deal on it!!!

Go in there expecting exceptional customer service as that’s what you’re intitled too! You’ll be fine!!! If you don’t get the fantastic service just ask to speak to a manager or district manager, you could end up just getting a huge deal on your dress as repayment for bad service…;-)

Let us know how it goes! 

Post # 4
Member
311 posts
Helper bee
  • Wedding: October 2008

If you’re going, don’t go on a Saturday.  My friend and I went at around 2 pm on a weekday, and ‘our’ consultant still ended up helping two additional people while we were there.  If you go on Saturdays, it’s unlikely that you’ll get much attention (at least what friends have told me).  Also, to be honest, I was not impressed by their quality.  I tried on several $500 dresses that looked much cheaper than $500 dresses I tried on elsewhere.  I think if you get a $99 deal, it’s worth it, but otherwise I’d look around – there are plenty of designers that make less expensive dresses.

Post # 5
Member
1458 posts
Bumble bee
  • Wedding: August 2008

EK is right about the Saturday thing, I went on one and my counsultant was working with 2 others as well. Though she handled it, I can see how someone less experiance could fall short of expectations.

Note though, I asked my gal abuot this while I was there and they are scheduled like waitress almost, they are expaceted to handle more then one while there – so they only schedule say 2 girls for 4-6 customers at a time. 

I’m in MN so things could be much different in Cali – different area, different scheduling needs.

 

 

Post # 6
Member
38 posts
Newbee
  • Wedding: May 2007 - Wynbrick Center - a historic mansion in my hometown.

My biggest problem with David’s is the quality and the "Wal-Mart" feel of the place.  Sure the gowns are cheap, but you can find one *just* as cheap (yes really!) by going to smaller local boutiques–not necessarily high end ones, but smaller ones.  There you’ll be able to get an equally beautiful gown with much higher material, and the benefit of working with a truly personal consultant.

 I bought my gown at a local shop and I absolutely couldn’t imagine having bought it anywhere else.  With all the times I went into the shop–alterations, to check out veils and shoes, just to ‘visit’ my gown, etc–I loved that each and every time I was waited on by the same person:  the shop’s owner.  

 Like so many other aspects of life and wedding planning (lol the two aren’t mutually exclusive are they?), David’s may be the *easiest* choice, but it’s almost never the *best*.

Post # 7
Member
25 posts
Newbee
  • Wedding: April 2008 - The Fountainhead

I echo what everyone said.  I went during a weekday early-afternoon so I had a consultant all to myself.  She was nothing but nice and attentive and I liked her very much.  However, I really did feel that the quality of their gowns were not as nice as other designers for the same price. 

In addition, and maybe this was just at the David’s I went to, I felt that I had no privacy.  I changed into a corset and a crinoline in the changing room, but they told me to come outside, on full display, after that.  Every time I changed gowns I stood standing there in front of the whole store in these undergarments.  Even if I had changed gowns inside the dressing room, all the mirrors were gathered in the center of the store so that EVERYONE could see you – I’m a private person and I just didn’t feel comfortable with this.

I also didn’t like how everyone I had contact with at the store kept pushing me to choose a gown that day.  They repeatedly asked me about my bridesmaids and pressured me to go look at the bridesmaid dresses.  They kept leading my mom into the special occassion dresses too for her MOB dress.  I just felt that they were too focused on sales, and like Blueberry said, the entire experience felt very "Wal-Mart." 

Post # 8
Member
116 posts
Blushing bee
  • Wedding: September 2008

To me, David’s is a bridal department store, where as I feel like most brides want a bridal boutique experience.  They get better attention, better quality and fabric, and better alterations elsewhere.  David’s dresses are more mass produced and easier to get more quickly, because they don’t all have the same craftsmanship that others do.  

With that said, though, if you TRULY love a dress that you see at David’s, even after looking at other places, go for it.  My best friend got her dress there, and she looked stunning while spending less than $600.  We also got our bridesmaids dresses there for $130 and I don’t think anyone had any problems.  The dresses certainly held up well and looked really nice — but don’t rule out other stores just because you *think* they’ll be more expensive.  Explore all your options so you’re as educated and sure of your decision as possible.  

 

Post # 9
Member
81 posts
Worker bee
  • Wedding: November 2007

I went to David’s when I started looking, and the experience at one store was okay, but the dresses there were just not for me.  Too plain, and common.  When I went to the second David’s the salesperson was a nasty wench and forced me to try on dresses of certain styles that were 6 sizes too small for me.  I couldn’t even get these things over my hips, but she said that it should give me an "idea" of what the dress would look like.  Hell to the no!  It made me feel fat and yucky and very un "bridal".  The prices for the quality of the dresses are ridiculous.  I ended up getting a designer dress from a smaller boutique LESS than the price of a brand new David’s.  You’d be much better off to look somewhere else to see if you find something you love and then find it on-line and order it cheaper.  You can save hundreds that way.  The only really nice David’s gowns are their couture ones that run over $1,000 anyway.  I’ve been to several weddings where the brides wore David’s and for an afternoon/informal wedding, they were fine – but lacked a lot of the sophistiation that a formal wedding warrants.  In other words, they look like fancy, white prom dresses.

Just a side note – when you register at David’s (which they will make you do), you will get tons of junk mail and phone calls stating you won free crap.  I went 4 months ago, and STILL get calls.  So, you may want to leave your phone number off.

Post # 10
Member
14 posts
Newbee
  • Wedding: August 2008

I agree with previous posters about saturday dress shopping at david’s. While I didn’t find anything that fitted my style there, i found great – very reasonanable priced bridesmaid dresses there.  We all know that bridesmaids "never" wear their dresses again (I know i haven’t!) so I didn’t feel comfortable asking my gals to spend alot of money on a dress they most likely only wear once.  I found my BM dresses there for under $150 and my girls love them.  They were much better quality than I thought they were going to be and most more reasonably priced than any ugly bridesmaid dress i’ve worn in the past.

Good luck!

Post # 11
Member
64 posts
Worker bee
  • Wedding: October 2007

I’ve been to David’s a number of times for other people’s weddings and got my dress and bridesmaid dresses there as well. I’ve never had any problems! I like it because they have such a huge selection and you can find whatever style you want for a good price. I think it just depends on your personality and whether or not shopping in a small boutique is something that’s important to you. Good luck!

Post # 12
Member
18 posts
Newbee
  • Wedding: June 2007

I recommend lying on your paperwork, give them a fake phone number and wedding date.  For 6 months I got hounded by tuxedo rentals, DJ’s etc.  I finally told them we called it off and the calls have stopped.

Post # 13
Member
6 posts
Newbee
  • Wedding: July 2008

I think a lot of it depends on which store you’re going to. I went to a few places when I looked for my dress, a couple of boutiques and a couple David’s Bridal stores. The first David’s Bridal I walked into was super TINY! I actually walked out after about 3 minutes. After that I went to a couple of boutiques. I actually received pretty poor service at these stores. Maybe it was because I tried on the cheaper dresses or something? When I went to the David’s Bridal by my mom’s house, in the LA area, I received great service. I was assigned to my own personal consultant that brought out all the dresses I wanted to try on as well as some she thought I would look nice in. She never left me to tend to someone else & was patient when I needed to try on dresses a second or third time. I ended up buying one of the dresses that was her suggestion. It was the complete opposite of everything I always thought I wanted, but it’s stunning & it makes me feel like a bride! It is a dress from their couture line, but they were having a sale & I got it for 20% off! I thought the service was awesome. Don’t rule it out!

Post # 14
Member
19 posts
Newbee
  • Wedding: April 2008

I bought my dress from David’s Bridal. Sure, it felt like Wal-mart but I was overall pretty happy with the experience. My saleslady had bad breath and a couple times I couldn’t find her, but when I DID find her, she was very helpful, helped me in and out of every dress and recommended veils and headpieces. I liked that they had big comfy couches and big mirrors and were totally fine with picture-taking. My dress was soooooooooooooo beautiful though, and I got plenty of compliments. and it was waaay under my budget! so I got to splurge on my photography 🙂

Two things I dont like though, is that one, I’m embarassed when people ask where I bought my dress expecting me to say a nice fancy boutique. A little vain on my part, but oh well. and two, the salesladies lied about their "sale," saying that the sale was the last of its kind and I better buy the dress now when that 50-200 dollar off each dress sale happens like ALL the time! 

 

Post # 15
Member
28 posts
Newbee

I bought my dress at David’s Bridal and was quite happy with the service, and the quality. I looked at multiple boutiques as well, and my favorite dress just happened to be one of the David’s dresses – also the cheapest, so it worked out well! I loved my dress and got tons of compliments on it, and I never really felt it was of ‘lesser’ quality than the ones I tried on at more upscale boutiques – though I think that depends on the dress, because I definitely tried on some that weren’t as nice.

 Service-wise, I agree it can be crazy on Saturdays during wedding season, so if you have the option of going during the day on a weekday you will likely get much better service. Another plus of David’s is they have very fast turnaround time. This was great for me because I had a short engagement (6 months), so with any other boutique I would have had to rush my order. But at David’s the dress came in within 6 weeks, and alterations were done in about 2 weeks, so I had everything ready in plenty of time – it was great not having to stress about this 🙂

Post # 16
Member
31 posts
Newbee
  • Wedding: July 2008

My DB experience wasn’t that great. I went on a weekday evening when there was barely anyone else there and for some reason I got bumped to the back row of dressing rooms without the pedestals and the nice mirrors. The girl helping me didn’t know much about dresses and wasn’t very helpful.

So perhaps it depends where you go, but I was very impressed with the knowledge, helpfulness and attitude of the people at a "higher end" boutique.

As for the dresses, there’s really no comparisson when it comes to the fabric. I also feel like DB’s dresses are variations of two styles. I really want a mermaid style dress and they didn’t really have any to offer. But it really is a personal choice. I’m sure any dress you get is sure to make you look and feel gorgeous.

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