(Closed) Why don’t people leave feedback on Etsy?

posted 8 years ago in The Lounge
Post # 3
5388 posts
Bee Keeper
  • Wedding: December 2010

I’m pretty sure that if they didn’t like your products they would leave a review. Have you left reviews for your customers? Maybe you should follow up with your customers to make sure they liked the product.

Post # 4
948 posts
Busy bee
  • Wedding: March 2010

I’ve bought things off of Etsy that I have loved, but didn’t leave feedback because I had no idea that I could do that!

Post # 5
18645 posts
Honey Beekeeper
  • Wedding: June 2009

I think a lot of people forget.  I have the problem when I sell stuff on Ebay or Half.com that people never leave any feedback and it makes me nuts!  Usually as a subtle reminder, I write a note on the packing slip saying please leave feedback!

Post # 7
2562 posts
Sugar bee
  • Wedding: July 2010

I always leave feedback when I receive the item (if it is positive or neutral), if it will be or could be negative feedback I give the seller a chance to remedy it first.

Post # 8
5758 posts
Bee Keeper

I usually don’t leave feedback if I’m not happy with something. I figure no FB is better than negative. Doesn’t mean the product is terrible necessarily,but it may have taken them way longer than promised to complete things,shipping has been slow, and they never return emails.

Post # 9
1120 posts
Bumble bee
  • Wedding: July 2009

I’m similar to smyley – I always leave positive feedback unless I wasn’t happy, in which case I leave no feedback. That only happened once, when it took the seller months longer to make something than she had promised. The quality was fine, but I was annoyed about the delays and long periods of not hearing from her when she had promised regular updates.

In your situation, maybe including a note with the item thanking the buyer for their purchase and asking them to leave feedback if they are happy with the product and service would help.

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