Post # 1
So my boyfriend and I have narrowed down the ring we think we are going to get. It is a gorgeous ring with a double halo from Helzberg’s. It is a ring that already had a diamond in it that has an HI/ I1-I2 clarity. We were at another diamond place looking at rings that were too expensive, but their loose diamonds were fairly reasonably priced.
What I was thinking of doing is buying a loose diamond from that company with G or H/ Si1 and then asking Helzberg to put that diamond into the ring. In my opionion Helzberg’s diamonds are way overpriced compared to this company and for about $1,000 I could get a lot shiner diamond ring! Has anybody tried that or had success with that? Thanks to those that reply! 🙂
Post # 3
@labradorlover: Helzberg probably will not put the new diamond under warranty but they would the setting. I would call and ask, though. You could always insure it on your own too.
Post # 4
I agree. If they do put it in a setting for you they will not warranty it. I would insure it on your own, probably the best way of doing it.
Post # 5
You only get a diamond warranty on diamonds that you purchase from Helzberg. But replacing the diamond with different diamond will not void the warranty on the setting or on any work they do. They will still honor the service agreement to make any repairs that are covered, such as tightening prongs, sizing, etc. But if the diamond falls out, you are SOL as far as having it replaced by Helzberg. This only makes sense…they’re not going to replace the diamond with a diamond of the same quality if you didn’t originally buy the diamond from them.
Post # 6
I would guess they will warranty the setting only, but you could go in and ask them.