(Closed) Without a contract, there’s nothing we can do, right?

posted 10 years ago in Legal
Post # 3
Member
106 posts
Blushing bee
  • Wedding: May 2008

That’s awful. I’m sorry you’re going through all this.

I would try and get your deposit back and look somewhere else.  You might be surprised in finding a new venue.  If there is no contract, then it can also go against them, too.  Without anything in writing that says you can’t get your deposit back in full, I don’t see why they can’t refund you.

Of course, I wouldn’t go back on them until you know for certain you can book with someone else.

 

I’m not sure what else to suggest. 

Post # 4
Member
161 posts
Blushing bee
  • Wedding: December 1969

Aiya, that’s a tough situation you’ve got there.  Are they only recently allowing your event to take place there?  They sound like brand new in the business or they just don’t want to be accommodating.  Everywhere I’ve gone want us to sign a contract, so i dunno why your place would not…how do they know what to do or who book without a legit contract?  The restaurant manager at our site was really specifics on the contract ..even more so than us, it protects their business and us…cuz he said-she said just won’t cut it if there is disagreements (we booked in 07, so she listed out the menu price for each and included the menu at time of booking).  Could you talk to the manager and see if he/she is more sympathetic to your cause?  Being higher up, he/she might be able to make some calls for you (mine did that for us when we requested certain things that was not normally done at the venue).

As for the tables, your event coordinator should give you more specific details on the table so that you can create sitting arrangments and decorations (they should have head counts from you as the wedding approaches and they should know how the room can be arranged to accommodate your guests).  Our venue has only round tables, so its obvious that’s what we’re getting, but as far as how it is to be set up, it will be under our directions.  

Your situation sounds stressful, i wish you the best.  I would continue to be a pest and continue firing questions at them…you’d want to have an idea how your reception will look.  

Post # 5
Member
8 posts
Newbee

I am so sorry you’re going through this.

I would start by telling them that you’re not paying an extra $400.00 or higher food prices, as that wasn’t what was agreed upon and you have a strict budget that you planned around the fact that the venue was XXX amount of money.

( I am a wedding photographer – so let’s use photography as an example here.  If I book a client and hold that date for them, they are locked in at my rates at the time of booking.  Even if it’s one day after I booked a wedding that I decide – I’m going to raise my rates!  A client books you based on your current rates.  )

It seems very shady to me that they would try and do otherwise.  Word of mouth is very powerful and since you live in a small town, if I were you I would make sure they know that you’re not happy, that everyone in town will know what happened to you and that they’ll never get business because of it!  Typically – I think when people start making threats like this that it’s childish.  But, there’s a time and a place for everything and this is the time and the place to stand firm and not give in.

You booked and paid your deposit to secure the date and price.  THAT is a contract in itself! 

As for the table situation – tell them you’ve already bought your centerpieces and table runners and that you refuse to be further inconvenienced and stressed about problems they have created and they had better get everything straightened out without changing anything they promised.

P.S.  If it is PHYSICALLY impossible to accomodate all your guests with the round tables – then they better be giving you a discount for any additional time and expenses you incur as a result of switching the table planning.

Best of luck and stand your ground.  Don’t let these people intimidate you or make you feel forced into something because you don’t have a "contract".  You do have a verbal one.

Alicia 

 

 

 

 

 

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