(Closed) Worst Wedding Vendor EVER!!! Then blamed ME!!!?!

posted 6 years ago in Logistics
Post # 3
2077 posts
Buzzing bee
  • Wedding: August 2012

Oh goodness.  I’m so sorry that you had to deal with all of this.  What a nightmare.

I am glad, however, that your hair looked fabulous on your wedding day.  I’m sure that if S actually had shown up, you would have been disappointed in her lack of skills.

Post # 4
1361 posts
Bumble bee
  • Wedding: September 2012

Oh my!  I think that they thought you had decided before the wedding to go with your friend and instead of calling to cancel S, you just didn’t answer S’s calls all morning.  Completely ridiculous and doesn’t justify the owner’s behavior at all, but that MUST be what they think, right?  Hence the allegation of fraud?  I can’t imagine having that happen on my wedding day!  I’m glad that in the end, your hair looked great 🙂


Post # 5
1736 posts
Bumble bee
  • Wedding: October 2012

Holy crap…

I can’t believe that witch of a woman had the audacity to suggest that you had done something wrong. It’s her employee that had failed to do the “right” thing. I would have probably called up my cell phone company and requested my phone records so I could throw it back in “J’s” face that you received NO phone calls from stylist!

Pretty crazy stuff! I’m glad that you were able to enjoy your honeymoon regardless of their antics!

Post # 7
262 posts
Helper bee
  • Wedding: June 2012

WOW…did not show up and then you are to blame? Just wow..the nerve of some persons to deflect blame. Please leave a review on Yelp to make sure others know how this salon operates. Absolutely shameful!

Post # 9
10288 posts
Sugar Beekeeper
  • Wedding: October 2011

What a headache! I wouldn’t have been nearly as polite as you were. They should be thanking their lucky stars that you didn’t rip them a new one. If I were you, I would review the shit out of them. Post about your experience on yelp, weddingwire, the knot, anywhere where prospective brides could turn to for vendor recommendations. Knowing that they’re losing business due to their lack of professionalism would be enough pay back for me.

With that said, if your trial was really as crappy as you said it was, you should have looked for a new stylist. If they’re not concerned with putting forth their best effort in order to secure your wedding business then I question the kind of service you would have gotten had “S” actually done her job and showed up. I had a HORRIBLE hair trial at a different salon before I decided on the stylist that I went with. Like you, I was polite after the girl gave what can only be described as a kindergarten worthy updo but I decided then and there that I wouldn’t trust her on my wedding day. I would much rather pay the extra $60 to have another hair trial with a different stylist than gamble on someone who has proven to have no skill.  

Post # 10
1810 posts
Buzzing bee
  • Wedding: May 2012

Hooooolllleee crap. I would’ve gone ape shit on them. Seriously I’m nice, but when you blame me for something that is COMPLETELY not my fault….its on. I’m sorry you had to go through that though. Thank goodness you knew some people!

Post # 11
468 posts
Helper bee
  • Wedding: June 2012

OMG. I can’t imagine what a nightmare that must have been!! And you kept your cool the whole time… ! They sound extremely unprofessional! I am so sorry this happened to you, but so glad that you have great friends and that it all worked out better in the end!! 

Post # 12
2693 posts
Sugar bee
  • Wedding: November 2012

That is awful and you were way nicer than I would have been.  I had a nightmare that I had no makeup or hair stylist for my wedding but it seems like it all worked out for you.  I canot believe their unprofessional behavior.  I would be blasting them all over facebook too.

Just have to agree with you about trusting your gut.  I just decided not to go with a caterer because of his unprofessional behavior (making appoitments and not calling to cancel and not showing up, not responding to emails).  When I talked to my mom about this, she told me to look for someone else.  So when I sent him another email about wether he wanted my business or not, he decided he didn’t.  You just have to trust your gut.  No way would I want this dude flaking on me on my wedding day.

Post # 14
269 posts
Helper bee
  • Wedding: December 2012

I would have went nuts on them, and probably would have cried if my stylist didn’t show up on my wedding morning. I just had my makeup done by the lady who I was going to book for my wedding + it was terrible so I’m not even going to bother booking it with her anymore.

Kudos for you for making it work and for keeping calm!

Post # 15
1414 posts
Bumble bee
  • Wedding: June 2012

This is terrible…..

Kudos to you for keeping your cool on your wedding day.

Post # 16
368 posts
Helper bee
  • Wedding: February 2012

You should definitely write a review on Yelp – that’s a great way to get out the word to other people (and other brides!) about your experience. Not even poor, but scathing customer service should NOT be tolerated! Perhaps the owner was upset on behalf of S, only hearing her side, but she should NEVER have approached YOU, the customer, like that. She should have called to speak with you directly about what happened and hear your side. Oohhhh this makes me so angry FOR you! But perhaps it was a blessing in disguise! 

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