Worth complaining to the florist?

posted 3 years ago in Flowers
Post # 2
Member
42510 posts
Honey Beekeeper
  • Wedding: November 1999

Lollybags:  Do you want compensation for  not getting what you ordered?  What does your contract say? Most floral contracts have clauses that say they can substitute flowers if the ones ordered are not available.

They certainly aren’t going to do anything, if you don’t put your complaint in writing. If you decide to communicate your displeasure, make it clear what i would take on their part to” make it right” for you.

 

Post # 4
Member
42510 posts
Honey Beekeeper
  • Wedding: November 1999

Lollybags:  What’s the worst that can happen if you ask for a partial refund?

Post # 5
Member
8706 posts
Bumble Beekeeper
  • Wedding: December 2012

If it were me, I would’ve brought this up a lot sooner than now.

Post # 7
Member
296 posts
Helper bee
  • Wedding: March 2014

Lollybags:  My flowers were nothing like what I wanted either. I actually said to my florist “I don’t care what flowers you use, as long as there are succulents”. On my wedding day, not a single succulent could be found anywhere. I was pretty disappointed but seeing as the florist delivered the flowers I figured nothing could be done.

She asked me to email her some pictures when I get them back from the photographer, so I plan to let her know that while the flowers were beautiful they were specifically not what I asked or paid for, and I will leave a review stating that.

Leave a comment


Sent weekly. You may unsubscribe at any time.

Find Amazing Vendors