Would this concern you? WHERE HAVE ALL THE RELIABLE VENDORS GONE!??!?

posted 2 years ago in Logistics
Post # 2
Member
1256 posts
Bumble bee
  • Wedding: October 2014

Jeez you sure do have a lot of issues with vendors. That sucks. Luckily all of ours have been nothing but professional and timely. 

Post # 3
Member
5222 posts
Bee Keeper

It’s part of life when you’re dealing with local and small businesses… often times they just do not have the manpower or technology that we are used to in this very instant world we live in and are accustomed to. He explained his situation, sent you the picture as promised… so I don’t really see what the issue is. 

Post # 4
Member
2891 posts
Sugar bee
  • Wedding: May 2015

BurlapnLace: I too demand excellence, professionalism from all my vendors (not just wedding ones) because I pay them good money so that’s not too strange. 

However, I don’t see the need to be needlessly demanding and rude. If you’re having lots of issues, it’s time to look at the common denominator in the problematic interactions and change that. 

and seriously, paper forms suck as do checks. I use e-signature and venmo / square cash with all my vendors and everything gets locked in with minimal back and forth. Why not use uber black for your wedding? Way less stressful and cheaper to boot!

My vendors are great. They bend over backwards for me. They keep adding value because it’s possible that I’ll use them for other events and for referrals. I don’t pay a wedding premium because I could always use my corporate events vendors if I wish. And I am using some of those vendors because it’s the right fit. 

Just be glad your driver isn’t your photographer. 

Post # 5
Member
42469 posts
Honey Beekeeper
  • Wedding: November 1999

Karma?

Post # 6
Member
188 posts
Blushing bee

our photographer sent a photo of the contract for us to look over, because we were planning from long distance in the beginning. however, the day we met with him for the first time, he had the contract there and ready, and it was the same as what he’d sent us.

you do seem to have bad luck. did your invitations get straightened out?

Post # 7
Member
448 posts
Helper bee
  • Wedding: October 2014

Although the phone picture is hard to read, at least you have SOMETHING (as opposed to silence on their end…which always sucks).  I would just shoot him a quick email saying you recieved the photo and it’s a little difficult to read so when he has a moment you would still appreciate a faxed version.  Even  if/when my vendors communication isn’t what I PERSONALLY think it should be I still try to be overly sweet (“I know your super busy with wedding season in full swing, but…” I don’t mean to be a nudge, but I wanted to be sure you received my payment” etc. etc.)  Yes, I am paying them a LOT of money and expect a high level of service, however, these people are RUNNING MY WEDDING I want them to WANT to go above and beyond for me.  So… I vent to my mom and FI and move on with a smile 🙂  With all the stress of wedding planning don’t let the little things (like this…) get you.

Post # 8
Member
4639 posts
Honey bee
  • Wedding: September 2014

When you have issues with every single person you’re dealing with, I think its time to look within. I’ve not had a single issue with any one of my vendors, nor did I have issues when seeking them out.

He explained the situation and you got what you wanted. You didn’t get radio silence on his end..

Post # 9
Member
3735 posts
Sugar bee
  • Wedding: September 2014

I haven’t had any issues with my vendors. Perhaps you are picking the wrong vendors or are too impatient and demanding/needy. Can your FH help with any of this? We split tasks between us so that no one was unfairly saddled with all of the time consuming vendor back and forth. It’s worked really well for us.

 

 

Post # 10
Member
3200 posts
Sugar bee
  • Wedding: October 2015

BurlapnLace:  I haven’t had any problems with any vendors so far. The only hiccup I had was our photographer took a month to return our signed contract. I reached out once and then patiently waited for her to respond. She’s quite popular in our area, so I imagined she was doing weddings, meeting with couples, on top of being a wife and mother. When she did get back to me she profusely apologized. I couldn’t imagine getting infuriated with her or demanding anything back. Our videographer sent us a picture of our signed contract because he did not have a fax machine or scanner and lives an hour and a half away. That was fine by me. A little grainy? Sure, but the gist is there. 

While you are paying good money for your vendors, you are not their only client. Most times you are lucky to feel like you’re their only client. (My DJ added my FI and I on Facebook and will send my updates on weddings he’s done and to check in. My photographer has checked in three times since I’ve booked her to ask how things are going and discuss my questions about engagement photo sites, etc.) But in many cases, there are several other brides who share your vendors for around the same time. These people are merely human. Demanding and expecting excellence and perfection from them with very little patience is not fair. And while this may not be the case, your attitude suggests that you possibly come off much worse than you intend. 

I think you need to take a deep breath before getting so worked up over all of these things with your vendors. Instead of “demanding” anything from him, politely explain you would rather have a fax or a clearer picture, then offer to pick it up if you like. I promise you, you will get a much better response when you ask politely and nicely (even if you’re annoyed, and even if you’ve “already asked politely” several times). 

Post # 13
Member
5222 posts
Bee Keeper

BurlapnLace:  Well clearly you refuse to think you could be part of the problem as the common denominator here. So yes, you’re right… every vendor within 50 miles of you is incompotent.

 

You say you don’t act like a brat and that you act professionally, but from what I have seen on WB– you might want to rethink your position on that.

Post # 14
Member
5222 posts
Bee Keeper

BurlapnLace:  And this site is about as helpful as a hole in the head!     <br /><br /><br />

 

Uhm, well then go away. Simple. 

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