Post # 1
Between the florist not doing exactly what I wanted, i.e. using ribbon that showed when I specifically asked for her to use fish wire so it wouldn’t show, the centerpieces flowers looking pale pink and ivory when I specifically asked for all ivory. All of this was in the contract. The guy who did my hair was a total egotistical a**hole who snaired at any idea I had and my hair ended up being a huge ball of mess and log sided and my make-up looked horrible.
REVISED/UPDATE If you go to rosepetalsandlace.com and go to featured then The Ventian, you will see what I am talking about with the flowers and the hair.
Im afraid if I review these people, they will know exactly who I am and contact me and complain to take it down or something. What’s your take on all of this?
Post # 3
- Wedding: July 2014 - Prague
I think this is one of the only ways people can avoid sub-par vendors in the future: honest reviews.
If those vendors don’t want bad reviews, they should do their jobs and not be egotistical jerks!!! They can complain if they want, but that’s all they can do.
Post # 4
@Lepidoptera: Reviews helped me a lot when I was booking my own vendors. I will give honest reviews for all of my vendors so that I can pay it forward.
It would be so unprofessional for a vendor to ask you to remove your review but I could see them reaching out to try and make things right.
Honest reviews can save someone else a headache or encourage a booking. I don’t think there’s anything wrong with being honest, factual, and non-emotional.
I’d hate to read, “she’s a bitch” but would appreciate, “response time was about a week.” There is a way to give a negative review without being malicious.
Post # 5
@Lepidoptera: I think if you can find a way to constructively review these vendors– so other brides can be warned- you should review. If you just want to badmouth them without being constructive, I wouldn’t bother (plus, I tend to take those reviews with a grain of salt because they come across as whiners vs helpful…and I start to wonder if ANYTHING would have pleased them LOL)—
if you truly weren’t happy with their services, why are you afraid they would contact you? If you’re telling the truth– there’s really nothing to be afraid of!!
Post # 6
I would. I plan on reviewing my vendors and being completely honest. The only suggestion I would make is that whatever you say, make sure you can somewhat back up. Vendors are starting to fight back against the terrible reviews, so don’t be rude, just honest. I appreciate honest reviews, but not the reviews where it seems like the client went off the deep end. Not saying you will, just giving my two cents.
Post # 7
You have to take the emotion out of the review. They can’t argue with you if you simply state facts. If you just say “the florist used pink flowers when the contract specifically stated ivory flowers. I would not recommend her.” Then she can’t really accuse you of being inflammatory or anything. And it will be helpful to future brides.
However if you write a review that says “This hairdresser is an egotistical a**hole! Stay Away!” He has every right to complain and also other brides will probably ignore your review, thinking that you’re a crazy person. 🙂
So just write very simple statements about where their service let you down and leave it at that.
Post # 8
- Wedding: November 2012 - Oak Tree Manor
Yes, that’s the purpose of reviews! So other brides can learn from your experience. Honest reviews are so invaluable!
Post # 9
I would definitely write honest reviews. Just don’t let them get too heated…that’s what we’re for! But if you sound mature and level-headed, explain exactly what you had agreed upon and how that differed from what you got, you should have no reason to take down any reviews. I’d keep the phrase “egotistical a**hole” out of them though- even if it is true!
Post # 10
They were YOUR vendors, you can say whatever you’d like and be as honest as possible. If they did a shitty job, say so. If they email you block them or delete the email. It’s THEIR job to ensure that their customers are satisfied.
Post # 11
The bad reviews are the ones I go out of my way to find. You should definitely review them. Be objective with your review and provide clear points about what you liked/didn’t like and what you would have liked for them to do instead. Reviews that just say “OMG this guy was a jerk!” don’t hold a lot of credibility. Also, I’d avoid posting reviews on WeddingWire (I prefer Google Reviews myself). I’ve heard that vendors can pretty easily dispute negative posts on WW and have them removed, which is so why many vendors there have 5 stars. I haven’t really researched any other review sites beyond those, but it’s worth researching their policies too.
Post # 12
Absolutely. But I agree with PPs, write your review and then have someone else look over it with a more objective eye. If it comes off like you’re just saying “OMG the ribbon on the flowers ruined everything my life is ovahhh” then maybe some editing would be helpful. But if you write it from a place of truth and trying to help future brides then I don’t see how there could be a problem.
Post # 13
REVISED/UPDATE If you go to rosepetalsandlace.com and go to featured then The Ventian, you will see what I am talking about with the flowers and the hair./makeup etc.
Maybe I am overreacting?
Post # 14
@Lepidoptera: I think the flowers, hair and makeup all look great in those pics. Talk about bad hair— I had bad hair on my wedding day.
But just because I think it looks good, doesn’t mean it’s what you wanted or what you were paying for.
Can’t tell if you’re humbly compliment-seeking, or if you truly had a problem?? Everything looks great, and there’s no way if I saw those photos I ever would have said any of the aforementioned doesn’t look good.
Post # 15
@Lepidoptera: I think the flowers looked gorgeous. Yes, some of them were a very, very pale pink, but… And you looked amazing. Your hair and make-up looked lovely to me. I feel like you are possibly letting perfectionism ruin the memory of the day for you, and I think you could choose to let it go. I’m not saying don’t leave an honest, unemotional review if that’s important to you, but I do wonder if continuing to focus on it is going to end up doing anything more than making you miserable.
Post # 16
FWIW I think your flowers look lovely. It is hard to tell what color the “pink roses” are, but they could be more of a dark ivory or peach perhaps? Either way, they go together nicely and don’t look out of place at all. If you specifically didn’t want pink, then put that in the review. Did you mention this problem to the florist? If not I would drop them a line explaining what your problem is. Then, you can see what sort of a response they give you. They may well know who you are from your review, but if you are reasonable and honest I see nothign wrong with posting one.