Would you tip the catering staff in this situation? If so, how much?

posted 3 years ago in Money
  • poll: Would you still tip the catering staff
    Yes $0-$10 each : (1 votes)
    3 %
    Yes $10-$20 each : (1 votes)
    3 %
    Yes $20-30 each : (2 votes)
    5 %
    Yes $30 or more each : (0 votes)
    NO : (33 votes)
    89 %
  • Post # 4
    Member
    1157 posts
    Bumble bee
    • Wedding: October 2014

    Isn’t gratuity usually included in your catering package?

    Post # 5
    Member
    1164 posts
    Bumble bee
    • Wedding: April 2014

    @rand04:  Is it normal for the catering staff to be eating the cake? This would really irritate me if had provided more than enough cake for my guests, yet it somehow ran out for them, but the catering staff got their share.

    Post # 7
    Member
    1259 posts
    Bumble bee

    What exactly did the catering manager say when you complained? Did he/she apologize for the issue? I know they offered to give you a cake for your one month anniversary, but the bride and groom didn’t get any cake at their own wedding! That’s ridiculous for so many reasons. It should’ve been served to everyone at their tables, not half and half.

     

    Post # 8
    Member
    1157 posts
    Bumble bee
    • Wedding: October 2014

    @rand04:  Hmm.  I think that they should get some kind of tip for their work, because overall you said it was great.  But I’d be PISSED honestly if I found out the staff was eating the cake I paid for without asking (I have lots of experience as a server and bartender and for reals – this would never happen!).

    Post # 9
    Member
    3222 posts
    Sugar bee
    • Wedding: April 2015

    I’ve never skipped the tip, but if the events unfolded as you’ve described, then I absolutely would. I would hold the manager as well as the staff accountable, as they should have had enough slices of cake available for the guests, and then promptly boxed up a tier or the remainder for you. If they wanted to share a couple of slices once they made sure everyone that wanted cake had been served, then sure. The fact that several guests were asking for cake and they were elusive about it is sketchy.

    Usually, withholding the tip penalizes waitstaff for circumstances beyond their control (like problems with the food, issues with the host, being shortstaffed, etc), but in this situation, they should absolutely be held accountable.

    Post # 10
    Member
    3735 posts
    Sugar bee
    • Wedding: September 2014

    @jlc3:  +1

    @rand04:  What exactly did the catering manager say when you complained?

    Post # 11
    Member
    1249 posts
    Bumble bee
    • Wedding: April 2014

    I worked for 5 years planning weddings at an upscale country club. I can tell from experience that sometimes the person cutting the cake can cut pieces that are a bit too big. When a cake is said to feed 200 people, it is figured out by square inches. It is actually very difficult to cut a layer cake in one inch thick pieces. My guess is the person cutting the cake just underestimated how many pieces needed to come from the cake. I have also NEVER run into a place where the staff helped themselves to a piece of cake.

    Post # 12
    Member
    1249 posts
    Bumble bee
    • Wedding: April 2014

    A bit of an after thought: is it possible the staff members were eating something other than cake? At our venue, we fed employees what we called “e-meal”. Employees have to eat too!

    Post # 13
    Member
    4760 posts
    Honey bee
    • Wedding: November 1999

    I voted no tip, but I say that only if you are 100% positive the staff was eating it.  

    Like PP said a cake for 200 to feed 180 if cut slightly bigger, is not going to feed the people it needs.  You really should have ordered cake for 250 at least.  I had a cake which was supposed to serve 75 guests.  I had very little cake left over maybe 3 servings and had 49 people eating it.  

    So from my experience for every 50 guests you need about 20 extra slices.  so you needed about 60 extra slices and you only had 20 extra.

    So I think cake portion sizes are said to be very small but everyone wants more than that.

    Sorry this happend and if the staff was eating it then they have eaten their tip, but it seems like your cake may have been too small.

    Post # 14
    Member
    1266 posts
    Bumble bee
    • Wedding: August 2015

    I voted no tip as long as you are absolutely sure the staff was eating your wedding cake.  It’s one thing if there’s extra and the staff wants to have some, but eating before your guests get cake is totally unacceptable.

    Post # 15
    Member
    1500 posts
    Bumble bee
    • Wedding: August 2013

    Uh… the staff should not have been eating the cake especially if the guests still were looking for it!

    Post # 16
    Member
    1112 posts
    Bumble bee
    • Wedding: August 2013

    Wait a second… the catering staff was eating your wedding cake??? I used to help cater weddings, and even the time I knew the bride and groom there is no way the staff ate any of the cake! Was it done by the catering company, or a seperate baker? If it was seperate I would be asking them to refund my money, not even thinking about a tip!

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