(Closed) Wtf Zales??? You just lost a darn good customer!

posted 5 years ago in Rings
Post # 3
Member
3228 posts
Sugar bee

@ForeverAndEverAfter:  Wow! That’s sucks and not to mention unprofessional and bad customer service.  I had a really bad experience at Kay’s and I refuse to go back there! They lost my original engagement ring in transit. So I now refuse to buy anything retail. Can you get your money back??

Post # 4
Member
2903 posts
Sugar bee
  • Wedding: January 2011

I had to go find the largest Zales store to get exactly what I needed/wanted from them. It really depends on the manager!!

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