WTH is up with this vendor…

posted 3 years ago in Money
Post # 3
Member
2895 posts
Sugar bee
  • Wedding: May 2014

Have you talked to your reception location?  Let them know that their “prefered vender” is giving you the run around.  You might have another person in your corner with more for them to loose than just one person’s business.  Not a guatrentee, just a suggestion.

Also, if they have a website write a review, or even write a google review for them.  Be honest about who you are.  Sometimes that gets people to move, but be careful about what you say, and make sure everything is honest and factual, not emotional.  It can backfire as much as it can help. 

If you aren’t dealing with the most high up person you can, try contacting a manager/owner to get the ball moving.

Post # 5
Member
941 posts
Busy bee
  • Wedding: April 2015

I totally agree with talking to your venue about your situation. Being listed as a “preferred vendor” with a reception venue seems like a good gig and I would like to think your venue coordinator could help out. 

Post # 6
Member
1327 posts
Bumble bee
  • Wedding: April 2014

Talk to the venue.  Since this is one of their preferred vendors they are basically acting as an extention of the venue.  For example they don’t want your reviews of the venue to be “It was nice but they make you work with the worst people!”  If you tell them everything that has happened they should want to do something about it.

Post # 7
Member
3570 posts
Sugar bee
  • Wedding: September 2011

I know $2,500 is a lot of money, but I really feel like you need to dump these people.  You’ve got a year until your wedding, and I think the money would just be wasted on them.  They’ve used shady tactics at every corner.  I know it seems like a good deal, but I really don’t think they will do the job you want them to.  The photographer has been a problem the whole time, and this is the person you are supposed to work with on your wedding day?

Post # 8
Member
2895 posts
Sugar bee
  • Wedding: May 2014

If it isn’t in your contract, any money for XYZ is not required to be given to ANY vendor.  And it is not only rude, but in my book unacceptable.  You signed a contract with these people, and the contract states what you pay and what they do.  If they don’t do it, then the contract is broken.   I’m  kind of a hard liner though.

Post # 9
Member
1634 posts
Bumble bee

@AndysCraftsNmore:  I think I’d be tempted to tell them you signed a contract for XYZ and you expect XYZ. If they quoted you incorrectly, missed a detail (like the distance to your venue), or provided their people with the incorrect information, thats their problem, not yours. They need to either cancel your contract and refund your money, or provide you with the services listed in your contract. I’m a bend-over kind of person too, I never want to step on toes, but $2500 is a lot of money. Since you will be having a ‘firm discussion” with what sounds like a middle-man, I wouldnt be afraid to be blunt with them. They are not providing the service you are paynig for, they agreed to this contract, now they need to fulfill it! Sorry, what a frustrating situation!

Post # 10
Member
2205 posts
Buzzing bee
  • Wedding: June 2017

It sounds like this is more of a vendor coordinator who then sets you up with everyone?  In that case I wouldn’t be mad with the photographer- it is compeltely legitimately possible he never had the right number from the vendor coordinator.

I second those saying you should contact the venue.

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