Post # 1
I have been going back and forth with myself about writing about my wedding dress situation on here. It is obnoxious and frustrating, not unlike another situation we know “mike” from jersey shore. I began my wedding dress search at the beginning of june for my March 2011 wedding. I walked in the fist store and said, I have no idea what I want but I want to feel pretty! I think its a pretty common aspiration of all brides. So, I began the dress search and i had no idea what was in store. After several solo, with mom and with half the world shopping trips, I was more confused than when I started. I went to walmart, had all of my pictures of me in dresses developed and when home and sat on the couch to look. My poor fiance would sit by as I searched site after site to find a dress I wanted to try on then called half of the state to find a store to try it on. My spent every 12 hour shift at work, every free second at home, every second of the few precious hours I had to sleep, thinking about dresses. I sat on the couch one night and to my fiance “i am supposed to feel like a princess right? He said you are my princess and you are beautiful. I don’t care if you wear a sheet to the wedding. My eyes filled with tears where did he see all that. I wasn’t beautiful, I looked awful in every dress. At that exact moment my mom called and asked why I was crying. When I finally was able to breath and speak I said “i look awful in all the dresses” I will never be pretty in them. She, being my mother, cried and said you look beautiful in all of them. After that I took a wedding dress break and focused on other aspects like decorating. In august I began all out wedding dress shopping, I would work all night and spend all the next day trying on dresses. I finally decided I would certainly be a maggie sottero bride because I like the corset back that her dresses have and at least I didn’t have to be stressed about gaining or losing 5 lbs in the week before the wedding and my dress not fitting. So I went to a maggie show at a local store and placed a 450 dollar deposit on a dress. There was no dress ordered just a deposit placed so we could get the deal that was offered at the store that day when I did pick a dress. Later that week I went to another store to try on what I thought was “the” dress. I loved it we took a million pictures and i just knew that weekend I would order “Christina” to be my wedding dress. On the way home I uploaded the pics and stopped by to pick the prints up before I went home to spend some much needed time with the fiance. I sat down on the couch to review the dream dress before he came home from work. I looked at the first picture..aww my 13 month old nephew. He has been such a wedding dress shopper. Never mind most pictures include a diaper wearing infant crawling across the train of the dress driving his car over it. He really has been the highlight of most trips. Anyway, on to the second picture…and the tears begin. I look awful. The dress has pleats on one side and my already womanly hips look huge. Not only huge but one looks bigger than the other. Now what to do? The dream dress is a nightmare. In the door walks the fiance. “Why are you crying?” I look awful in every dress. I don’t know what to do. At this point he just hugs me. He is a man. He has no words to tell me. He already tried all of those the first two times I cried over this. So here I am 189 pictures of me in dresses and they all look awful. I gather myself and decide the next day I will go to one store I had been avoiding because I knew most of its dresses were at the top or above my price range.However, there is one big problem….they don’t carry maggie sottero. I have a deposit at the store that carries maggie. What if I find a dress that isn’t maggie and I love it? My sister-in-law calls then and I tell her my situation. She says, no just get your moms outfit and the bridesmaid dresses from the store where you put the deposit. They haven’t ordered anything yet its just like a store credit. So I go the next day to the “expensive” store. I tried on 7 dresses there. I LOVED 5 of them. I haven’t LOVED a dress up to this point. I called my mom. “We have an appointment at 11 tomorrow at this store. I LOVE 5 dresses here.I go home, in the best mood I have been in a while. I spend the evening with my fiance and when I lay down in bed that night I can’t get this one Justin ALexander dress out of my head. I go the next day with mom. We try on the 5 dresses and start deciding which are my favorites of the two. I put the Justin Alexander dress on 3 times and the last time I kept it on for an hour. It makes me feel like a princess.I don’t cry. I have done enough of that, but I can’t stop smiling.I turn to my mom and my aunt and say “would you like me to say yes to the dress”.THIS IS IT. I reluctantly change from it into my clothes I had worn in and rush outside to call the other bridal store and make sure I would be able to use the deposit I paid there for my mother’s outfit and the bridesmaid dresses. Well, that conversation turned out different than I thought.
Store Owner: “No you can’t, You cant change plans in the middle of everything”
Me: “But you haven’t even ordered a dress it was just a payment”
Store Owner: “no you must use the money on a wedding dress.”
Me: tears again…”well I guess i will have to talk to my mom, she is the one paying”
Now what do I do? The Justin Alexander is at the top of our price range before we even pay for alterations. We can’t afford two dresses and we can’t afford to just lose 450 dollars. Needless to say the store owner became increasingly difficult to deal with and my mom said to just forget the 450 she doesn’t want to do business with someone like that anyway and we ordered the Justin Alexander from the store where I tried it on. So I am posting this LONG story to ask..what do I do now?
I hate to lose all of that money. I love my dress I want to wear it for the wedding and the reception and the portraits and for anything else I can. So…Do I order a dress from the other store and try to sell it on here? or do I just forget the money? can someone please help. I don’t think there are many dresses that only cost 450 so I don’t know how easy it would be to order one to sell. All ideas are welcome.
At least I feel like a princess in my dress!
Post # 3
Well if you need the money I advise you try to get back as much as you can. Even if the dress cost $450, there is always somebody out there on a budget. But i’d advise you to think twice about the “you must feel like a princess on your wedding day” mindset…it can lead to problems down the road, excessive spending of money you don’t have, and some other things. I think stores and companies and the industry uses that line to sucker you in too much. Just try to remember the reason you are getting married when they tell you that =]
Post # 4
I am so sorry you are going through this. I am also a Justin Alexander bride and I know what you mean by feeling like a princess.
I think that you should let the company with your deposit know that you are reporting them to the better business bureau and also that you will be contacting the media. It is not like you didn’t offer to use the credit on something else. You hadn’t even decided on what you would have ordered, so I really don’t see the problem. They wouldn’t be losing any money. If they had handled this correctly, you may have even spent a little more than the deposit.
Have you tried having your mom talk to them? She may be able to get through to them better.
I sure hope you can get this resolved in your favor. If not though, I am of the same mind set as your mom. I would just say to heck with it and write bad reveiws all over the place about this company. They truly don’t seem worth the effort.
Post # 5
Maybe you can work out a deal with a friend or another Bee who lives in your city or knows what dress they want…then you wouldn’t just be buying and reselling “a” dress, you’d be doing it for another bee and helping each other out! Of course, you’d probably have to take a little bit of a hit, but it wouldn’t be a total loss.
I think it’s ridiculous that the owner won’t let you apply it to Bridesmaid or Best Man dresses. What does the contract say or is there no contract? If none, then I agree with Noritake – report them to the media or BBB or worse, YELP!!!!
Post # 6
thank you everyone great ideas so far. There was a contract and it says. PAYMENT. and at the bottom, no refunds, exchanges or cancellations. I completely understand if they had ordered a dress for me then I would no even think to ask to buy something else for the money. I also never asked for the money back. I simply wanted to use it to purchase something else.Noritake22 you are so right. I calculated and with the two outfits my mom was going to purchase, the bridesmaid dresses, the veil, the flower for my hair and my shoes I would have spend a total of about 1000.00. I thought the same about the BBB and local media I just hate drama and I wasn’t sure if I wanted to deal with all of that. However, I don’t want another bride to have to go through this. Futuremrskelsey I also agree about helping another bride. So if anyone on here has a dress they would like to order that might be in the 450 range and I could order it and just have you pay 400 or so for it then I would love to do that. It would be a new with tags dress straight from the company. This store carries maggie sottero, mori lee, and alfred angelo for sure and possibly others. Thanks again everyone!
Post # 7
Wow I hate it when stores are so greedy. I agree with your mom – we shouldn’t have to do business with companies like that. It just shows how desperate stores are to survive in this economy. Okay enough of that.
Here’s what I would do if I were you, and if no one comes to the table: Order the most inexpensive and pretty dress ($450) you can with the money that evil store won’t refund to you, and simply re-sell it as “new with tags, never altered” for $400 or something you can deal with.
Good luck and I’m so sad to hear that you are having such a problem. I would let others in your area know of your experience. While I understand “a contract is a contract”, this is most certainly a buyer’s market, even if some salons are in denial!
Post # 8
oh and PS: Congrats for finding YOUR DRESS! We want pics!
Post # 9
I would try an find a gown from the store you have a deposit at. There’s no point in loosing $450.
Post # 10
Thank you. I will send pics. I don’t have any of me in the dress yet but I am going next week to take those pictures now that I have bought the dress.
Post # 11
I voted for sell the dress, but really I’m wondering if you could advertise in your area and essentially “sell” the $450 deposit at the store. Like, some bride who wants to buy a Maggie dress can give you $400 (it’s almost inevitable that you’ll take SOME loss on this) and then you can order her dress, in her size, etc. for her. Oh yeah, and she’d also obviously pay anything that it cost above that $450 deposit.
Is there a time frame on when you need to use the credit?
Post # 12
update…so today I discovered the store where I put the deposit carries mon cheri. After searching the knot for the $ dresses (under 600 dollars), I found many mon cheri destinations dresses. I look on their website and they offer their destination wedding dresses in colors other than ivory and white. I called my mother to make her look at the dresses and see if she might like one of those as her MOB dress. She LOVED some of them. Her favorite is 210162 in sapphire. So maybe we just order mom’s dress there anyway but its a wedding dress so it counts.Ill call them tuesday and hopefully this will all work out. I will keep you posted.
Here is the Mon Cheri dress mom likes:
Post # 13
Great way to beat the system! That will look stunning in the sapphire !
Post # 14
Congrats on finding a dress you love! And that is such a fantastic way to beat their system and buy your mom’s dress with the deposit. Brilliant!!
Post # 15
I am so happy for you that it all worked out. I still think that you should write a Yelp review on the vendor or something on Weddingbee or Weddingwire to put other unsuspecting brides on notice of their business tactics.
Post # 16
You should check out the laws in your state-in the state of Ohio you have 3 days to change your mind on any purchase.
What is the name of this bridal salon?