- 6 years ago
- Wedding: July 2015
So when FI decided to buy from Zales I started to look at reviews and some of the women here really hate them. So I figured I would give my two-cents now that I have worked with them. So far I love the experience. FI had a great experience picking it out and loved the woman who helped him because she really listened to what he wanted and was able to find something that I truly love. Then we get to scary part, sizing it. We talked about taking it to a local jeweler because of some the stories I heard but we didn’t want to lose warranty on it because I have crappy luck when it comes to jewelry. We took it to the store and once again the woman was very helpful and I gave up my ring to them. When I asked how long it would take they immediately said 2 weeks 🙁 how depressing, I just got it and now it will be gone 2 whole weeks. BUT it actually came back a week later. The next scary part, picking it up. It was perfect, the size was perfect and there was no damage to the ring at all. This far I have had a wonderful experience with them and I plan to keep going back to them until I personally have a bad experience. I guess I just wanted to show that Zales isn’t all bad and don’t be too afraid to go there.