- 4 years ago
- Wedding: December 2013
Sorry for the long email ahead!
I just needed to vent, because its 24 days before my wedding and our wedding planners are planning to bail on us.
Me and my Fiance are Indian but we were born and raised abroad all our lives, I wanted to have a destination wedding in Thailand but Fiance has a huge family back in India and he suggested we have the wedding at his family coffee estate outside the city.
So we decide to get wedding planners over there, the old lady who runs the business insisted we came in to meet with her, we loved her and I did not want to search further – BIG MISTAKE.
The problem is we settled on our budget they said its doable, this was in April this year. we took several flighs to India back and forth to meet with them – not cheap!
A couple of months before the wedding they started adding in some last minute expenses, pushing us to make payments and confirm things. everytime we asked us to show us what they were preparing for us they said theyve been busy with other weddings.
a month before the wedding, my flowers can not be found, added transportation costs and freak outs over what they understood was a coffee bag favor- they sent us a picture of an oversized shopping bag! even after we sent loads of pictures. then they complained that we did not send them the exact size.
We understand that when a local vendor in India hears you live abroad they are going to charge you way more. but we didnt mind a little more as long as this figure was made clear to us from the start. we even compromised on a lot of decor detail to cost cut.
now they come to us with things like the DJ, we asked for 2 days, bargained got a price a little high but we agreed on it. now 2 weeks back they said no it was agreed only for one day – even after I keep telling them its in our agreement in an email ..written for all to see!!
I lost it, I was being nice all this time but I wrote back a very curt email saying this was not true and to check our correspondences. told them we are getting a lot of surprises at the last minute and burgeoning costs.
The lady took offence that I pretty much told them they were lying ( apparently they have 16 years of experience in planning), she went on to send us like 3 mails with excuses and blaming us etc etc.
I sent an email back saying, among other things – that we went with them because we did not want our family stressing over planning things for us and that infact our family told us not to go with planners initially but we decided to go with them.
The last email she sent was : we are very sorry we wish we had an understanding of your understanding earlier ( I really dont understand that line), but after talking with the team we honour your decision of letting your family plan it and we will refund you while keeping our expenses.
24 days before the wedding, we dont even live in the country, they pull this move on us. we will be talking to them tonight but they know that we are the only ones who will suffer – if they offered this 3 months back I still could have done something.
Now its like its their choice to keep us as clients – because our mails so offended them. and they know we are screwed so close to the date especially around christmas time.
Sorry I know no one can help but Im just feeling horrible and wanted to get it out there 🙁
PS im also missing 2 bridemaids dresses my sister posted to me 3 weeks back from australia without a tracking number. I told her not to do it but she says she does it all the time.
I now wish I could elope.