- 3 years ago
- Wedding: City, State
Looking for advice on how to handle my wedding photographer / videographers missed deadline.
We were married end of April this year, and per our contract (which I apparently should have paid more attention to), we were supposed to receive all of our photos within 6 months. We just received all of our photos, so that’s good, however we still haven’t received our preview film.
So last week when I saw our close friends, who had gotten married 3 months after us, post their wedding video, I decided enough was enough, and to actually look over our contract again. 3 months for the preview film. Then the contract goes on to say that if they miss their deadlines that we will get a reasonably negotiated amount of money back from them. It will be our 5 month anniversary in 3 days. I don’t want to be a jerk, but I mean, come on!
So I sent an email, I was very nice, but at the same time, expressed my concerns, asked for an update. And they since responded with a bunch of excuses… they didn’t know what I wanted for music (they asked me my music choice after the deadline, I responded within a few days), one of them had a baby, they’re busy with a crazy wedding season, etc…
Is it wrong of me to call BS on them? If so, what’s an appropriate amount of money to ask back?
For reference, I chose what I thought was a solid photographer, We paid close to $6,000 for everything when it’s all said and done.