(Closed) A diamond can fall out on anyone

posted 6 years ago in Rings
Post # 3
699 posts
Busy bee
  • Wedding: November 1999

Oh no!! i’m sorry this happened! most jewelers cover lost stones if they fall out and you have taken the piece to them every few months.

definitely a good idea to have insurance.

Post # 5
112 posts
Blushing bee
  • Wedding: April 2015

If it’s gold… well, gold is a soft metal. Prongs are small. It really only takes one good knock/bump for any ring. I’m easy on my jewelry and every piece I own looks just about new. But, I still managed to bend a prong on my three stone ring.

When you have smaller stones in your mounting you will generally need more maintenance. At my jeweler I am not liable for any missing stones as long as the ring is inspected every 6 months. I would imagine other places are similar. I acknowledge I am responsible for maintaining it just like I am for my car.

Moral: Don’t raise hell and make the jewelers miserable. It’s probably not a defect.

Post # 6
1068 posts
Bumble bee
  • Wedding: September 2013

I have insurance and you’re also supposed to have your ring checked once a year.

Post # 7
3692 posts
Sugar bee
  • Wedding: December 2011

Moral: Don’t raise hell and make the jewelers miserable. It’s probably not a defect.

@justagirlxo88:  I have to agree with this.  I religiously take my rings in to get inspected every six months.  There was a period after we called off our first wedding where I didn’t wear my e-ring for a couple of years.  It sat in its box in a drawer.  I still took it to the jeweler as scheduled, and one of the times a prong on my center stone had become loose.  I asked how that happened when I hadn’t worn it at all.  The jeweler said it’s because gold is soft that it moves so easily.  

Post # 9
56 posts
Worker bee
  • Wedding: June 2001

Well, I would for starters take it back to them and try the defect route. Would it be possible to change the type of prongs youhave? Here’s why I ask: My previous center stone was a round brilliant, 1/3 ct, with single prongs in four spots.  It got loose ALL the time. I was constantly getting things tightened and glad I had the warranty. I also had a channel set band with 1.5 pointers (.015 ct) rounds in it that also got loose all the time.  I switched to another set of rings entirely two years ago, the solitaire being a radiant cut with double prongs in each corner, haven’t had one problem.  I’m designing a halo around it and I mentioned to the jeweler about my worry of losing halo stones–(b/c of my experience with the other set) but that things had been going great with the center stone, it’s never loose and I was surprised.  He said that the double prong settings are so much more secure because even if one prong gets snagged on something, you have lots of others to back it up, and one extra in that same spot. He’s designing the halo ring stones (.02 ct’s each or 2 “pointers”) to be held by 4 prongs each because it’s much more secure than the way some set them or channel settings. Is it possible to change the setting slightly for your added security?

Maybe noteworthy, (or not?) when I was halo shopping with other jewelers, I asked about warranty issues and what was covered or not.  Most did not warranty their work at all. They said that it should be inspected and that if a problem was found, they “might help out” with the cost because “stuff like that is part of owning a ring and the regular maintanence it requires, like oil changes on a car.”  I was really shocked!!  Very wishy washy.  So I opted to go with my original jeweler and get their iron clad warranty.  I thought more people took pride in their workmanship!!! I’m sorry this is happening to you, really frustrating…

Post # 10
4803 posts
Honey bee
  • Wedding: September 2011

One of those things where you never know if you’re going to need it or not, but better safe than sorry. Although the same rule can apply to electronics, no matter how careful you are pixels can die, boards can break, and surges can happen…so I don’t really get the anology there. But yeah like others have said, the yearly insprections are a good idea! I lost one of my side diamonds once and I was so upset, especially since obviously I wasn’t with Darling Husband when he bought my e-ring and he decided to be cheap and not get the insurance…thank goodness it fell out within a couple weeks of getting it sized, so the store took responsibility and fixed it anyways.

Post # 12
2734 posts
Sugar bee
  • Wedding: August 2012

I’m all about peace of mind! I purchased the Lifetime Plan Protection with my ring. It covers any lost stones, no matter the size. It also covers other useful things such as sizing, soldering with wedding band, cleaning, re-tipping prongs, etc. Most large chain stores offer this protection plan. 

Post # 13
1444 posts
Bumble bee
  • Wedding: August 2012

I paid extra for the warranties on all my rings (e-ring, wrap, wedding ring).  I took it in for inspection last summer and was shocked to find out one of the small diamonds on the wrap had fallen out.  They replaced it for free, thank goodness! 

Post # 14
38 posts

I hope you will be able to get it fixed! this happened to my mums ring twice (both times covered by insurance) but she got her ring redesigned to a bezel set instead of repairing a second time and she hasen’t lost a stone since.

The topic ‘A diamond can fall out on anyone’ is closed to new replies.

Find Amazing Vendors