Post # 1
…and to say I dislike it would be an understatement. I sent several photos of existing rings and asked for something similar (I specified stone size, metal, band width, what kind of pave I wanted, price range, …).
She started the email by saying she “put her own twist on it” and I have to say it’s not something I’d ever pick out for myself, never mind have it made custom for me. It ain’t cheap, either. To give you an idea of the design, it looks like someone sat on the original I sent her (I did mention it shouldn’t be too high a setting… but come on). Technically we get to modify the design until we’re happy with it without paying a cent, but even if she gets it right, the quoted price is way up there (almost double what we said we were comfortable with).
How do I tell her I don’t like it without offending her? Again, this was free and no deposit has been paid. Not responding at all seems disrespectful but telling her it’s hideous and we’ll be going with another jeweller across the ocean seems a bit harsh.
Can you tell I’m bad with confrontation? Haha.
Post # 3
@perlerose: And are you going to share said 3D picture?!
You could email back saying something like “I appreciate the effort you took to put your own spin on the ring design, however my partner and I have our hearts set on the designs we sent through originally. Our budget is also quite strict and unfortunately your quote does not fit within our limit. If you do offer rings that are within our budget and interest then we would love to see such designs, however unfortunately we may have to look into importing a ring from overseas if our budget cannot be met.”
That’s just a rough idea but it could be a start?
I’m still really keen on seeing this deisgn!!! 😉
Post # 4
@hidingpearl: I guess I can share them, I doubt she reads these forums.
This is one of the photos I sent her:
This is one of the images she sent:
It’s really not to our taste, and we did tell her she could make the center stone bigger if it made everything come together nicely, but this just looks awkward to me.
She also said the main reason the price is so high is because of the center stone (which is moissanite and can be ordered online for a lot less than she’s quoting).
Post # 5
@perlerose: Hmm she sure did make a big adjustment to your favourite (and one of mine) ring! A wedding band couldn’t sit flush against that design. If the centre stone was lifted up a bit and the fleur de lys elevated and elongated it would look a lot better IMO. But if she’s quoting that much money I’d probably recommend to steer clear.
Post # 6
It looks like she took the ring you like and just made the stone area in the middle squished down is all… i see no twists on it.. try 25karats.com. they have custom, will do a free quote too. And they listen to exactly what you want. And great prices!!
Post # 7
If you don’t like it and are afraid of confronting her, say nothing. It took her 5 minutes or less to put this together. If she calls, tell her you are still thinking about it. No need to tell her you are moving overseas to get away from the hideousness of it all. lol
Post # 8
Haha- I’m all for going for the tactic of saying- thanks for making it! I have to talk with my FI/SO about it before I make a decision.
THEN I would go on your merry way of finding other people. When you’ve got one set, just email her back and say that you no longer need her services.
If she asks why- you can be like 1) the style wasn’t what I was looking for 2) price was too high. Otherwise, I don’t feel like you absolutely need to tell her its hiddy ahahahaha
Post # 9
I think she’s probably over responding to your request it be set lower. That and the center stone does look a bit smaller. I’d simply reply that you’ve changed your mind about the basket and want it set higher like the inspiration photo. Also mention maybe that you’ve been looking at different center stones yourself and ask if its alright you provide one.
Is the jeweler difficult to deal with or are you afraid of offending her?
Post # 10
Thanks guys! I wasn’t really going to tell her I think it’s “hideous”, haha! It’s not that bad, it’s just nothing at all like what I asked for. I think I’ll take your advice and not reply until I find someone else (currently in talks with David Klass and Schubach’s). She sounded very odd on the phone when I called, but she seemed to understand everything I wanted and told me to email it to her so she had it in writing. Ah well, lol.
She also doesn’t have an atelier or store or anything, all her work is custom and most of it is very very… “modern” for lack of a better word (lots of geometric shapes, coloured stones, pearls). I only went with her because she offered free CADs and seemed skilled, judging from the other pieces. I’ve had a very difficult time finding people in my country who make custom rings and who are willing to work with moissanite, which is why I contacted David Klass and Schubach’s first.
Post # 11
So I caved and replied to her e-mail with all the adjustments I want, I figure if she gets it right it’ll still be cheaper than importing a ring from the states, paying for shipping, insurance and customs tax.
I’ll have to order the stone myself, but if they can set it that’s not a problem.
Hopefully she won’t get offended because I basically told her to change everything!