A little frustrated over engagement photos

posted 2 years ago in Photos/Videos
Post # 2
Member
50 posts
Worker bee
  • Wedding: March 2019

 

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fourthnoel :  

Totally understand your frustration – I would be frustrated too! – and I know this doesn’t really address your problem with the photographer, but I think I’ve seen people on here say that you can purchase things on Minted while on sale and you don’t necessarily have to finalize the product right away, so you might be able to go ahead and purchase your save the dates without a final photo. 

Post # 3
Member
1693 posts
Bumble bee

This happened to me with my wedding photos. She kept telling me a date and when that date drew closer, she’d tell me another date. I personally didn’t mind it because I wanted her to take her time editing our photos. I’ve heard some photographers are hounded for photos by brides so they rush it trying to appease the client, but they end up sending out photos that aren’t a true reflection of their work.

But since you want them for your save the dates, I can understand your frustration. I think mint allows you to buy items that are on sale, but actually order them later. See if you can do that.

Post # 5
Member
4023 posts
Honey bee
  • Wedding: November 2019 - Canada

I would be really frustrated. It would be one thing if she told you 6 weeks from the get-go but to be told 2 and then have to wait 6 or more… I’d be upset. The photographer from my first wedding said 2 weeks and they were ready a day short of 2 weeks. I’d be conerned about the timliness of your wedding photos if this is how behind she is with your engagement pics!

Post # 6
Member
3343 posts
Sugar bee
  • Wedding: November 2017

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fourthnoel :  6 weeks is unacceptable. I would tell her that and cancel her for your wedding. 

Post # 7
Member
7843 posts
Bumble Beekeeper

I feel like if you were told 6 wks upfront, it wouldn’t be such a big deal. But 2 wks – 6 wks is quite a bit different! I love the idea of checking with minted to see if you can get the sale price but create them with the photo later. 

The only good sign is that she is reaching out to YOU, even if its to push the date back. At least she is aware how late they are and hopefully doing something about it! 

Post # 9
Member
3082 posts
Sugar bee

View original reply
fourthnoel :  Does your contract state a time frame? 

Either way, 6 weeks is really long! Especially for engagement photos. I would be peeved too after it being pushed back multiple times. I would be hesitant to use for wedding, depends how much i loved the photos and style. 

Post # 10
Member
17 posts
Newbee
  • Wedding: October 2020

6 weeks for engagement photos is definitely a long wait, usually a whole wedding will be complete in 6-8 weeks. The biggest issue here is she isn’t managing your expectations properly, she needs to clearly communicate what the hold up is. 

I’m a wedding photographer as a side hustle, and there are sometimes things that happen. Family emergencies, health concerns, I’ve had my computer completely crash in the middle of editing photos. The biggest thing has just been keeping clients in the loop for why there is a delay, giving them a new timeline, and STICKING TO IT. 

 

Realisitcally with a regular engagement photos without any major editing concerns, it takes me about 4-5 hours of work to complete a session and have it uploaded and delivered. With balancing other shoots, I’ll spend 30-60 minutes on each session for a 2-3 hour block of time in the evening a few days a week. If I’m getting behind, then I’m staying up to finish a session. 

 

If you have already booked her for your wedding, I’d be considering finding someone else. This is a big red flag. 

Post # 11
Member
614 posts
Busy bee

6 weeks is a really long time for engagement photos. We had our engagement photos in 3 days and our wedding photos in 12. I would definitely be frustrated if I were in your shoes. And her response being anything but profusely apologetic is unacceptable. 

My dad owned his own business and his #1 piece of advice for me when I opened my own was to under promise, over deliver. In general this practice keeps customers very happy. Of course things will come up when you are a small business owner, but honest communication goes a long way with most reasonable people.

If you do feel the quality of the engagement photos is rushed or sub-par, I’d reconsider using her for your wedding. If you do use her for the wedding, ask her to write into your contract how long it will take to get your wedding photos back. A lot of people open their own business because they’re creative but they completely lack organization and business sense. 

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