Post # 1
Just looking to see if my expectations are a bit unreasonable and I’m just too excited to get my photos back.
So, we took our engagement photos the first week in August. Our photographer is amazing and we got along great and had a great time at the shoot. She posted one sneak peek on Instagram the same night, and we were obsessed with it! She told us we’d get the rest of the photos in 2 weeks, but it may take a little longer because she’s been backed up. Ok, no biggie. Well now it’s been almost 6 weeks since we’ve had the photos taken and still no pictures. I texted her last Monday just checking in and asking for an update, and she said “by the end of the week.” She texts me Saturday morning and says she’s still backed up, and we’ll get our photos on Sunday or Monday. Well now it’s Monday evening and we still don’t have our photos. We found a save the date we love on Minted and wanted to grab it while they’re on sale, but the sale ends tonight!
I’m starting to get frustrated a bit. I understand it’s wedding season and photographers are busy, but I’d just appreciate getting an accurate timeline from the getgo. It’s frustrating to be told one date, and have it pushed back multiple times. I feel like I’d be more understanding if she had told us it would take a month to get our photos back, but to tell us around 2 weeks, and we still don’t have photos 6 weeks later? I’m not sure if I’m just so excited to see the rest of the pictures that it’s making me impatient. How long did you wait to get your photos back? Is this to be expected? Let me know if I’m just being impatient!
Post # 2
Totally understand your frustration – I would be frustrated too! – and I know this doesn’t really address your problem with the photographer, but I think I’ve seen people on here say that you can purchase things on Minted while on sale and you don’t necessarily have to finalize the product right away, so you might be able to go ahead and purchase your save the dates without a final photo.
Post # 3
This happened to me with my wedding photos. She kept telling me a date and when that date drew closer, she’d tell me another date. I personally didn’t mind it because I wanted her to take her time editing our photos. I’ve heard some photographers are hounded for photos by brides so they rush it trying to appease the client, but they end up sending out photos that aren’t a true reflection of their work.
But since you want them for your save the dates, I can understand your frustration. I think mint allows you to buy items that are on sale, but actually order them later. See if you can do that.
Post # 4
ceecee123 : kristin36890 :
ohhh thank you both!! I didn’t know that! I’ll definitely have to look into doing that.
Post # 5
- Wedding: November 2019 - Canada
I would be really frustrated. It would be one thing if she told you 6 weeks from the get-go but to be told 2 and then have to wait 6 or more… I’d be upset. The photographer from my first wedding said 2 weeks and they were ready a day short of 2 weeks. I’d be conerned about the timliness of your wedding photos if this is how behind she is with your engagement pics!
Post # 6
6 weeks is unacceptable. I would tell her that and cancel her for your wedding.
Post # 7
I feel like if you were told 6 wks upfront, it wouldn’t be such a big deal. But 2 wks – 6 wks is quite a bit different! I love the idea of checking with minted to see if you can get the sale price but create them with the photo later.
The only good sign is that she is reaching out to YOU, even if its to push the date back. At least she is aware how late they are and hopefully doing something about it!
Post # 8
yeah I agree, I wouldn’t have been frustrated if she had told us 6 weeks upfront.
I just texted her and she tells me she’s going to try to get them done by tonight. Frustrating because she told me Saturday they’d be done yesterday or today, and then when I reach out again she tells me “I’ll do my best finishing them to get you them tonight.” Like, you were the one who told me they’d be done by today! They should be done, you shouldn’t have to “try your best” to finish them. Now I’m worried that she’s going to rush through and we’re gonna get a half-finished product because she can’t stick to the timeline she’s set for herself.
Post # 9
Does your contract state a time frame?
Either way, 6 weeks is really long! Especially for engagement photos. I would be peeved too after it being pushed back multiple times. I would be hesitant to use for wedding, depends how much i loved the photos and style.
Post # 10
6 weeks for engagement photos is definitely a long wait, usually a whole wedding will be complete in 6-8 weeks. The biggest issue here is she isn’t managing your expectations properly, she needs to clearly communicate what the hold up is.
I’m a wedding photographer as a side hustle, and there are sometimes things that happen. Family emergencies, health concerns, I’ve had my computer completely crash in the middle of editing photos. The biggest thing has just been keeping clients in the loop for why there is a delay, giving them a new timeline, and STICKING TO IT.
Realisitcally with a regular engagement photos without any major editing concerns, it takes me about 4-5 hours of work to complete a session and have it uploaded and delivered. With balancing other shoots, I’ll spend 30-60 minutes on each session for a 2-3 hour block of time in the evening a few days a week. If I’m getting behind, then I’m staying up to finish a session.
If you have already booked her for your wedding, I’d be considering finding someone else. This is a big red flag.
Post # 11
6 weeks is a really long time for engagement photos. We had our engagement photos in 3 days and our wedding photos in 12. I would definitely be frustrated if I were in your shoes. And her response being anything but profusely apologetic is unacceptable.
My dad owned his own business and his #1 piece of advice for me when I opened my own was to under promise, over deliver. In general this practice keeps customers very happy. Of course things will come up when you are a small business owner, but honest communication goes a long way with most reasonable people.
If you do feel the quality of the engagement photos is rushed or sub-par, I’d reconsider using her for your wedding. If you do use her for the wedding, ask her to write into your contract how long it will take to get your wedding photos back. A lot of people open their own business because they’re creative but they completely lack organization and business sense.