Post # 62
One of the things I loved about my photographer was that she had pictures of brides who were bigger, medium and smaller on her website. I knew that she could make me gorgeous no matter what size I was. I also loved her style, and that she’s so friendly. I didn’t even take into consideration photographers that didn’t list their pricing on their sites. No one likes to have to ask if they can afford you!
Post # 63
OMG, I cannot STAND when professionals address me as simply “Hi” in an email!! Major, major pet peeve of mine. Listen, I greeted you by name in my email to you; it’s common courtesy to say “Hi (name)” back to me. Even a “Hi there” is friendlier than a curt “Hi.”
I contacted many photographers via email, but met with three of them. The ones we never met with were ruled out for various reasons like slow to respond, poor grammar/punctuation (might sound nitpicky, but if a person doesn’t care to come across professionally via email, then I am concerned about their professionalism in other areas), and the major turnoff from a photographer was when he responded to my price inquiry by giving me the runaround. It took at least 2 (I think 3) exchanges between us before he would just f-ing answer where his prices start. He kept saying things like “This is an investment for life, and I hate putting a price on your memories” blah blah blah. Well, turns out he puts an INSANELY expensive price on wedding memories!
The photographer we ended up choosing was fantastic & sweet from our first email correspondence, and even moreso in person. Her work is amazing, she is so warm and friendly, and it just felt right! She also offered us 20% off the package we wanted – without any prompting from us – because November is “off-season.” We were so impressed that she would offer a discount upfront like that without us even asking for it. (And it’s not because she’s inexperienced or just starting out.)
Post # 64
OMG I didnt choose vendors because of obvious careless spelling errors as well.
I had a DJ named DJ Freak Nasty email me with every spelling error in the book. Not to mention the name DJ Freak Nasty. *blank stare*
Post # 65
If there is music on your website, I will X out and not hire you. It is the single most annoying thing about wedding vendors–I hate it.
Second, I want to see a portfolio that is full of real people having real weddings. The skinny white attractive couples in perfect locations doesn’t do it for me. I want diversity. I want to see different sizes, shapes and colors as well as gay and straight couples. If all you can do is make models look good, I am going to move along. I want to see a portfolio with real live couples looking gorgeous and happy.
I also want a flexible price point with a lot of package options. I know you work hard and deserve adequate compensation but I have a pretty tight budget and know that I can’t get 9 hours of a photographer for what I can afford. I’m looking for ceremony and family photos and a few early reception shots–so maybe 3-4 hours max. Most photogs don’t offer that as an option.
Finally, don’t be flaky. If I email you, email me back within 1 business day, always. If I don’t hear back from you soon, I assume that you have enough business and don’t need mine.
Post # 66
DJ Freak Nasty?! That’s amazeballs right there! OMG! LOL.
Totally! I had another photographer follow up with me a month or so later which was nice, but by that time we had already sat down and booked with one. So time-lines of following up might be important to note too for the OP. 🙂
One more thing for the OP – please don’t have a slideshow. It really is outdated I find. I would much rather see a blog style page (with categories for engagement, wedding, kids, or whatever else your specialties may be) I want to click through real quick and see the photos. I personally like seeing how a photog captures certain moments and the detailed shots (a bride’s shoes, the back of the dress, the ring bearer’s pillow, etc) so I want to click through and see those first.
Post # 67
@PuntaCanaBride I expected a very quick response, 2-3 days max. If they didn’t respond in that time it made me rethink them.
Agreed, I felt the same way. There were several vendors I elminated immediately when they did not respond in a timely manner. Even if the response is only to say they are looking into my request or pricing options and will get back to me. I need to know that I am on their radar and “to do” list.
When it came to choosing a photographer flexibility and personality were also really important for me. My photographer was very go with the flow and willing to do whatever I needed (including an out of town…by four hours….engagement photoshoot at no additional cost).
Post # 68
Exactly. Make sure you allow brides to see a few full weddings that you’ve done, especially ones that are similar in style/formality to hers. A few photographers were hesitant to let me see their full work, and I found out later it’s because they only featured the absolute best, retouched photos.
There was one photographer who had okay shots. They were all outdoors and were of a wedding very different than my own. I pretty much ruled her out just because I couldn’t “see” how my wedding would turn out. I went with the photographers who sent me a full wedding at venues similar to my own.
Post # 69
Thank you all for your responses! It’s amazing to know what other photographers are doing knowingly/unknowingly doing to scare off potential clients. I’m going to work on my site tonight! You all made very good points, and I appreciate your input.
So a few things I’m going to change: The princing link should say pricing, not investment. Create more packages, and emphasize the fact that you can always customize something that fit your needs. I’m going to get rid of the slideshow of photos. I mean, I also have a blog, and I put there the same photos as the slideshow. It was something that I started to do, and just continued to do it. So blog-like style is better. Got it. I think I’m doing good in the fact that I don’t just put 10-20 photos. I put like 100-180 photos per wedding, just so you get an idea of the style throughout the day.
Again, thank you all!