Post # 1
For everyone who has a baby registry with Amazon Baby, I wanted to warn you of a potential problem that you may not be aware of. I had items on my Amazon baby registry that were fulfilled by distributors other than Amazon.com. I tried to return one item, and Amazon told me that they will not accept a return for the item, and that I need to contact the distributor. The distributor told me that he can only refund the credit card of the person who purchased the gift or offer me credit that can only be used at his store (which I don’t have any use for). Since it would be too embarrassing to have to ask one of my baby shower guests to process a refund for me, I have lost money by choosing to keep a registry with amazon.com.
I just wanted to warn all of you to be careful when adding items to an amazon baby registry and make sure they are distributed by amazon directly, or that you know for certain that you will not need to return the item. Please be careful because Amazon will not take responsibility for handling returns of all items that you will find when you search their site.
Post # 3
Oh, good point.
Just an idea. Could you save it and give it to one of your friends as a gift? Not that I’m someone who like regifting stuff but if it’s new and reusuable and not crappy gift like sterotypical regifts, then I would give it to someone else.
Or, maybe it is just easier to ask the person who bought you the gift the trouble you had and if it wasn’t a problem to see if they could return it or exchange it for something.
I know I wouldn’t normally do this for a birthday gift but since this is something that is related to your registry, it might not hurt to ask. This isn’t your fault or the friend who purchased the gift either. So maybe you guys can work together to get it returned. I would just be honest to the friend.
Oh, did you file a complaint with Amazon telling them you are not happy about their gift registries. I know I would.
Anyway, thanks for the heads up. I know amazon sounds like a great place to set up a registry but after this i will be hestiant in having registries there.
Post # 4
I just had a very similar problem, but fortunately they were able to help me. The item I received was broken, and all I wanted to do was send it back and get it replaced. But it was through a third-party like yours. Initially when I called they repeatedly told me they couldn’t do anything, but I was persistant and insisted that this was not fair. Finally they agreed to give me a return shipping label and a merchandise credit. Now I still have to re-order the item, but at least I got a credit to use. Still very annoying though.