Post # 1
Ok so this post may be long (sorry), but I’ll try to be brief, but I could use some advice, bc Fiance really is clueless and I don’t want to rant to bridal party. Ok so my journey with flowers started with wanting to use FlowerMoxie and DIY. My mom flipped and my little brother said to just check out the local florist (VERY popular and busy floral shop, practially only one in town). So I called, we chatted about what I wanted and my budget. I didn’t hear ANYTHING for a month, but I tried to be patient (all the while keeping other options in mind due to my limited budget). Finally after a month I call and speak to the owners assistant and she says she’ll make sure to tell the owner to get back in touch (at this point I’m already pretty frustrated). So 2 days later I finally get an email with her telling me my budget won’t work for what I want, but she gives me the quote for everything. Looks like I can at least do my bridal party flowers through her for 500-600 so I reply to the email saying I think this will be fine, but I have a few questions..(and I go on to ask a question or two). Well it has been over a week since sending that email and again RADIO SILENCE!!! Gracious…I am not asking much, just a simple resonse. So at this point I am fed up and I send her a VERY polite email saying we won’t be needing her services, blah blah blah, unfortunately we feel the lack of communication has been somewhat of an issue, we appreciate all of her help, blah blah blah.
Well, she obviously does check her email, bc she sure didn’t hesitate to respond to this one! She pretty much says she’s sorry I feel this way, this is typically how she handles business that once a bride says they are okay with the quote they are not back in contact until xx number of days until the wedding..blah blah..and good luck with planning.
Now I feel terrible and I am such a non-confrontation person that I just don’t know what to say back..I mean, am I expecting too much? My budget is pretty small so I feel that for paying $600 just for the bridal party, I shouldn’t be stressing about not getting any kind of responses. SO do I say anything back to her? Do I try to make amends and let her do it? Or do I go with flower moxie (who can do it for $250!) and just forget about her all together and let it be?
🙁 Boo wedding planning.
Post # 2
I vote for say nothing and leave it be. I have had a smiliair experience with my florist – she doesn’t want to do anything until 60 days before the wedding and that is making me grind my teeth. So maybe this is an indsutry norm? Regardless, I agree it’s silly that she couldn’t respond to your questions or at least somehow acknowledge your email. Since you have other options for less money and things were left politely, I’d let it go. 🙂
Post # 3
Take a deep breath.
I think sometimes some people aren’t always great with dialogue over email. If you had questions, maybe stopping by or calling would have been better. I would have done that before sending an email saying their lack of communication is the reason you’re not going to work with them.
Ultimately, you should do whatever makes sense to you- financially and time wise. Does it make sense to pay less for flowers but then making sure you have the time before the wedding to make the arrangements and what happens if the colors/flowers are wrong?
If you want to work with her, CALL or stop by and get your questions answered.
Post # 4
I quickly rejected any non-responsive vendors. I can’t deal with that kind of stress. You’ll have tons of questions along the line; find someone who can handle them.
Post # 5
I DIYed all my own flowers (5 Bridesmaid or Best Man, my bouquet, 10 bouts, 4 corsages 18 centerpieces, and 7-8 other arrangements) all for less than the $600 quote she gave you. If you’ve got time the week of the wedding to tackle this project (and help when it come to arranging them), I’m all for DIY in order to stay on budget!
Post # 6
I’ve been there. I dealt with a venue once who liked to beat me around the bush. She missed our appointment to take her kids to the pumpkin patch (per her coworker) then emailed me hours later stating her uncle had died. Yada yada.
I wouldn’t take her back, or go back to her business. I would thank that person for a response back and politely tell them, during the time you didn’t hear back you went with another option. That is a horrible way to do business in my eyes.
Post # 7
You shouldn’t have to hunt down a vendor. I dropped our florist for the same thing. I called many times with either no answer or she just took so long to call back. I understand I’m not your only customer but I am a paying customer. I decided to DIY all of my flowers. I would just drop it and DIY.
Post # 8
Just let it go. I’m in the same situation with a MUA.
I assume your ex-florist is telling the truth, and this is how she does business. Unfortunately, it’s not how YOU do business, so it’s a bad match. It’s not personal, it’s business, which means you shouldn’t feel bad about it and she probably doesn’t either.
Post # 9
unfortinstead I leave 3 hours away so dropping by isn’t an option. You are right that maybe I should have called first, but just the fact that after we spoke I had to wait a month and then called and they’d only let me speak to the assistant that really frustrated me.
I think I’ll just let it go. I’m sure she’ll forget my all about me in a month. Just a little upset, I hate hate hate confrontation and this has been the first time things have really gone south with a vendor.
Post # 10
And wow iPhone autocorrect. Unfortinstead=unfortunately