Advice for Brides: Don't trust weddingwire reviews!

posted 4 years ago in Technology
Post # 3
Member
937 posts
Busy bee
  • Wedding: February 2014

i think it’s fitting that the vendor that took 3 months to call you back is now taking 12 months to dispute your review.

Weddingwire is bogus – nearly EVERY vendor on there has 5 stars. I think it’s because of disputes and people not wanting to bother with sending in contracts to prove it. This is why I do YELP reviews. When I was looking for vendors on weddingwire I gave up because I found it hard to believe 9 out of 10 photogs I was looking for were 100% flawless.

Yelp told a different story…..

Post # 4
Member
1328 posts
Bumble bee
  • Wedding: April 2014

I think that site is a good resource to use just as a list of vendors, but not the reviews.  I used it to find vendors because it’s a really comprehensive list, but always googled for other reviews.

Post # 5
Member
1064 posts
Bumble bee
  • Wedding: July 2014

@FleeSircus:  Seriously, it’s odd how hard bad/critical reviews are to come by.  Sometimes I look at a portfolio (the best work they have to showcase) and compare it to the reviews and think “wow, not a single person complained?!”

Post # 6
Member
5664 posts
Bee Keeper
  • Wedding: August 2012

I would never have used weddingwire for a review. I use local sources. But as far as everything else I loved using their site for planning, tracking, guest list, etc…

Post # 7
Member
937 posts
Busy bee
  • Wedding: February 2014

I recently gave an overall positive review to my DJ but mentioned and took off a star for the fact that she completely messed up my bridal entrance music.  Which kind of broke my heart because

A – I confirmed it multiple times with my coordinator AND DJ…to the point that I was worried about looking annoying.

B – it was a surprise for the groom

C – it was the ONLY piece of music for the entire ceremony/reception that I really, really really felt was important to me and I said those exact words to the DJ.

Still messed it up royally – I was very respectful in the review but raved about everything else.  She responded saying she wanted to “speak to me about it.”  I’m guessing to show the other readers that perhaps she really didn’t mess up?  I’m not going to speak to her about it as it was already discussed.  It’s over now.  We don’t need to drag it out.

Post # 8
Member
2841 posts
Sugar bee
  • Wedding: November 2013

@mrsmbeegee:  I see what you’re saying.  But I will also say this:  I used one vendor that I found off of weddingwire.  She had like 100 5 star reviews– all recent.  And people had really wonderful things to say about her.  So….maybe there were some negative reviews that were removed….there could be and I might not know about it.    BUT, there were so many positive reviews- which means that at least THOSE people had psotive experiences, and based on that, I’d find it hard to believe that MORE people could have negative reviews…..so I think use caution is the rule, but don’t just assume that every vendor on weddingwire is bogus or bad.

Post # 9
Member
6906 posts
Busy Beekeeper
  • Wedding: October 2014

Any online review needs to be taken with a pinch of salt– weddingwire, yelp, tripadvisor, you name it. There are so many chances for a review to be skewed in one direction or another. The best advice with any of them is to pay attention to how the vendor responds to negative reviews— are they combative, or professional? Do they make excuses or just ignore it all together— and to look for common themes after reading loads of reviews?  Case in point is a set of tripadvisor reviews for a restaurant I quite love; it has a fairly low overall rating and by browsing through the Terrible/Poor ones, I noticed that all of the bad reviews came from a single large party who had what I consider to be unreasonable expectations (showing up at 7:30 pm with 25 people and no reservation, and being really angry that they had to wait for an hour and still needed to split into smaller tables, and that the restaurant would not split the check 25 ways for them).

You have to do a lot more research beyond just reading a few reviews when you’re talking about major purchases like wedding expenses.  Of course it is best to try to get word-of-mouth referrals; if you trust your venue, their feedback on various caterers might be way more valuable than all the weddingwire reviews in the world, and so forth.

Post # 10
Member
2 posts
Wannabee
  • Wedding: November 2014

I agree. Samething happened with another one of my vendors. deleted my wifes account and deleted her reviews

Post # 11
Member
827 posts
Busy bee
  • Wedding: August 2011

I had one vendor where I gave a mediocre review and it was deleted. So I see that others gave her 5 stars big I guess it is ok that she was rude to me? Gee thanks 

Post # 12
Member
350 posts
Helper bee
  • Wedding: August 2015 - country club in Michigan

Wedding Wire also seems to put all the good reviews first, and then the less steller ones lower. It’s really deceiving. I don’t trust ANYTHING on there. Yelp is way more honest, and the knot has some decent reviews too.  

Post # 13
Member
68 posts
Worker bee
  • Wedding: December 2017

mrsmbeegee :  I know this is an old thread but I’m in the process of choosing a Key West venue and your name keeps popping up. I’m new to the site so I’m not sure if there is a way to contact you directly, but I would love to ask you some questions, specifically about your venue, Casa Marina, if you’re open to giving me some advice! 

 

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