- 5 years ago
- Wedding: May 2015
I have seen you all offer some great advice on here. Now I’m hoping you would be kind enough to do the same for me.
I have been at my place of work for nearly 2 1/2 years. I started out as a customer service officethe and was then promoted to the role of resource planner. The job description is a little confusing, bubasically it involves my old colleagues in the customer service call centre to call me daily for advice on what to do with repairs jobs, authorisation wether it can go to a contractor or be booked for a certain day etc. So there was already a slight element of higher authority in that job role and it worked really well, they always commented how helpful I was etc and I knew they respected me because I always tried to do my job to the best of my ability.
a few people have come from gone from the customer service centre since I moved department, but a few people in particular I got on very well with and have remained close friends. One colleague in particular I would regularly go to lunch with etc and attend things such as Halloween parties at her home. I’m am 22 and she is older with children my age, I suppose in that sense she has always looked at me as bit of a daughter figure, which she told me herself.
anyway, I have no been in the company for as long as this particular lady BUT I do have more experience than her, both within the company thank to my other role and as a supervisor in past jobs.
recently the job went up for customer service manager. We speak daily, and both were up front with each other that we were both applying. I knew she would want to and she knew I would want to. I can honestly say of she got the job I would have been of course a little disappointed, but happy for her and she really would have been good at the job. She’s a great person.
However, we found out today I got the job. So basically I will be her boss, in a role she wanted. Now – I know already for a fact that she will be very good about this, she wouldn’t try to make me feel bad, she is a very courteous and gracious lady, and I know she knows that ill give my all to the job. To be honest, we would both be perfect. It’s just a shame that it was only one job Opening!
now, my question is this – I only found out at the end of the working day that I had the job and didn’t get a chance to see my colleague. It has been announced that I will be stepping up to the role. I really feel that I need to text her, or call her, or something. I need to acknowledge with her whahalls happened. I want her to know that I’m disappointed for her, without sounding apologetic because I work damn hard and I do deserve it. I also need to bear in mind that I am now her line manager and will need to be careful of the friend/work boundaries from now on.
We literally talk everyday, so to just say nothing to her at all, I think it will come across as rude.
Thank you! (P.s apologies in advance for any typos etc its damn hard to type with all out on an iPhone!)