Post # 1
Hi, I need your advice.
I am opening a clothing store for kids in Mexico and I am looking for clothing lines to import. I sent an e-mail to one of the showrooms. Here is what i wrote:
I am opening a boutique for kids in Mexico and I love some of the clothing lines you carry. Could you please send me more information about it?
And this was the reply:
No! Your, email is very aggressive!!!!! Please send a professional email and maybe I will read it!!!!!!!!!! Send a tax ID and a photo of your store front!
English is not my first language, so maybe I don’t get why he said it sounded aggressive, but his response certainly was aggressive and unprofessional, I think.
Anyway, can someone help me? Am I being aggressive? How would you send en e-mail requesting information about a clothing line? I mean we’re talking about clothes for kids, it’s not like a really serious matter.
What do you guys think?
Post # 3
@aliitaa: I dont think your being aggressive but he definately was! Maybe introduce yourself first in the email. Then ask for info by saying, “Would it be possible for you to send me some information about your lines?” Sign off with “Thank you for your time, I look forward to hearing from you.”
Post # 4
From the way you write this post, and your email and the email of the person who wrote back to you, I’d never guess that English was not your first language, but I strongly suspect it is not their first language.
As you correctly noted, their email was very unprofessional and had an aggressive tone. Yours did not.
Take nothing from this about changing your approach, but merely not communicating further with that particular person (hopefully not the owner of that business, but if so, perhaps that business is worth skipping over).
Post # 5
That’s so strange, your email was not aggressive at all!
Post # 6
You definitely do not sound aggressive. He is ridiculous. Your email sounded fine.
Post # 7
@aliitaa: The only thing apart from what the PPs have said is maybe he didn’t like the ! after the thank you but he way over reacted if that was it. I don’t think it was aggressive at all to be honest but I know some people are fussy about exclamation marks although in no way could that ever justify the response he sent.
Post # 8
@aliitaa: I would say maybe your ! threw him off, but he used, like, a billion of them in his very rude e-mail back to you.
I would start you e-mails with more about yourself, what you like about their line, and if they would be willing to give you more information on it. Close with Thank you for your time and consideration on the matter. Sincerely______
Try to never use all caps (and I know you didn’t) or exclamation points because both of those are signs of yelling rather than excitement.
I thought your e-mail sounded professional, and I wouldn’t have guessed English wasn’t your first language.
Post # 9
The person you wrote the letter to did act aggressive. On the other hand, your letter needs much more information. It’s lacking so much information that it would probably be more trouble for the person your writing to to fill in the blanks. With all due respect, if your asking a person for assistance or to do business with them you don’t want to make them feel they are working harder than you. You may want to approach another person with a simular business to see what type of letter they have. Or at the very least hire someone who can write a proper intro letter to send people. I live in Mexico and know how difficult it will be to find people to import things from outside Mexico to Mexico. Theres a huge amount of things that have to be addressed besides you wanting to carry their product like import fees, customs fees and regulations, port taxes, etc. Your letter does not begin to cover these issues.
Post # 10
You might also state exactly which clothing lines you are interested in and ask for information on those specifically. While certainly not aggressive, your email did come across as “boilerplate” – meaning you could have sent the exact same email to 40 suppliers. I agree, put in more specific information about you and what you are looking for and you will get more informative responses.
Post # 11
I second the poster who suggested adding in some info about your store. Maybe a website if you have one?
Your e-mail is in no way aggressive, but it is a bit short and lacking detail for a professional inquiry. Personally, you sound like you may be a fraud based on the lack of info.
Some questions you may want to answer in your e-mail to give more info:
What type of kids clothes? Budget, high fashion, middle of the road? What ages/sizes?
What made you want to get into this business? Do you currently work retail and have a passion for kids clothes?
Why did you pick this store? Do you love their website? Have you been there?
His response was way out of line, so I would ignore him and move on to other locations. He should have listened to bambi. “If you don’t have something nice to say, then don’t say anything at all.”
Post # 12
I don’t think your email was aggressive. The response he gave back was. I can understand a line wanting to know you are a legitimate business owner, as your email to him was pretty generic.
Perhaps adding an introduction to yourself and your store plans would be beneficial in starting a relationship with showrooms/other business owners.
Put some specific information, such as…
“I have looked at your website/catalogue/insert how you heard about X line of clothing here and really love the bold patterns in Y line. I would love to carry something like this in the new store I am opening up in ABC city.”
Post # 13
@aliitaa: you do not sound aggressive at all! I would not work with them though, after seeing how they conduct themselves.
Post # 14
I would look at other showrooms to do business with. If this is how they respond to a simple request for information, imagine what fun it would be to communicate with them when a problem comes up.