(Closed) Alarm systems and deaf homeowners

posted 6 years ago in Home
Post # 3
Member
1304 posts
Bumble bee
  • Wedding: September 2011

Why didn’t they choose a more accommodating company then?

Post # 4
Member
1306 posts
Bumble bee
  • Wedding: August 2012

Does your friend not have a specialized phone system (TTY) for her home? If she does, I can only imagine the alarm company would be able to use it.

If they do not use the TTY there may be aother way. When the alarm company sees the alarm, they will call her local police department to check the residence. Your friend should ask the company to advise the police she is deaf and that they (police) need to contact her via their TTY system.

 

Post # 7
Member
11233 posts
Sugar Beekeeper
  • Wedding: August 2013

@ElbieKay:  …because it was already installed in the house?

ETA: I guess I’m not aware that you can have one company install and then have service from another?

Post # 8
Member
1304 posts
Bumble bee
  • Wedding: September 2011

@vorpalette:  Well the OP said they had it installed, so I assumed that they chose the company.

Post # 9
Member
1144 posts
Bumble bee
  • Wedding: December 2011

Did they install a lighting system for when an alarm actually does go off?she will need to know if she opens a door to the outside and the door alarms were set. Same with the windows. Assuming they plan on turning on alarms when someone is home alone, and turning off motion alarms. Alarms are pretty forgiving the alarm company calls me after the 1 minute per alarm, and then 1 minute after the actual alarm.

Typically the alarm company only calls the primary person then proceeds to the authorities If necessary. They can also tell what type of alarms were tripped.

 Texting isn’t quite as safe imo, someone could easily force your safe word out of you.

Post # 10
Member
2321 posts
Buzzing bee
  • Wedding: July 2011

I can understand why they want to use the phone only… so they can hear the tone of the person’s voice. Plus also the safe word thing. But then again, you can alway text the wrong word if you are in REAL danger…. However, if you text the correct one and then later don’t delete your msgs and someone gets a hold of your phone, then you are officially screwed!

Post # 11
Member
11233 posts
Sugar Beekeeper
  • Wedding: August 2013

@ElbieKay:  Oh duh. I read that totally wrong. Sigh.

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