(Closed) Alfred Angelo Not sure what to think??

posted 7 years ago in Dress
Post # 3
468 posts
Helper bee
  • Wedding: March 2012

Trust your instincts! I had 4 HORRIBLE appointments and I refused to buy from any of them. If you really want the dress can you go to another AA? The service might be better. Or go and see how they act… Maybe you will feel better. It might have been a off day for someone there. Good luck!

Post # 4
5183 posts
Bee Keeper

Oh man, this is really shocking.. I actually went to AA to try on the bella dress , with no appointment.. and had my Bridesmaid or Best Man try on dresses as well. They were very friendly and accomodated me very well. Try another AA. I am a stickler for good customer service.

Post # 5
1400 posts
Bumble bee
  • Wedding: September 2012

I tried to make an appt. at the Alfred Angelo store here and they were so rude on the phone that I didn’t even end up making an appt.

Post # 6
2981 posts
Sugar bee
  • Wedding: August 2011

It really sucks how one rude sales associate can ruin it for the bride and for an entire business. I would trust your instinct- if you feel that you’d be better off somewhere else then go with your gut. I had both my wedding dress and Bridesmaid or Best Man dresses from 2 seperate AA locations- one in my hometown and one where I live now. Both locations were very accomodating and helpful. I’ve heard stories of brides having bad expereinces from David’s, AA, and private boutiques, so it happens everywhere, unfortunately.

Post # 7
284 posts
Helper bee
  • Wedding: May 2013

Can you go to another AA store? When I was a Bridesmaid I had awful service at a salon from my first to last visit (they lady who did my alterations literally told me I didn’t know what I was talking about, that my dress fit fine – so of course I ended up pulling up an ill-fitting, $200 dress all night long). Customer service is SO important, especially when it comes to a wedding – if you already have a bad feeling about something – trust it.

Also, I would call and tell them exactly why you won’t be going to their salon to purchase your dress.

Post # 8
602 posts
Busy bee
  • Wedding: March 2012

I had a great experience at AA.  But just like any brand with multiple stores some locations are better than others.

Post # 9
2107 posts
Buzzing bee
  • Wedding: April 2012

I would go and try it on at that store, since it appears that it’s the closest to your grandmother, but purchase it elsewhere, and maybe even make it clear that you’re purchasing elsewhere, and why. 

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