Post # 1
- Wedding: November 2014 - Mauritius
I went to a local and recommended bespoke jewelery designers just after Christmas, I decided I wanted a hand carved vine ring and so went there and we sat and designed the ring. I paid the 50% deposit and they said it would be in in around 6-8 weeks. So this morning they called to say it’s in YAY and I could pay the remaining 50% and collect it whenever I liked, I explained at the time I ordered it that depending when in the month it came in I may have to wait until my next pay day to pay the remaining amount, they said that is fine and I can pay and collect the ring when I am ready – so all good.
I asked if I could have a photo of the ring to see how it looks, to which they said yes of course, our photographer has taken a photo however it takes a few weeks to get it edited and up on our site, you’ll be able to see it when it goes up on the website gallery in 2-3 weeks. Ummmm its MY ring?? Shouldn’t I be the first to see it?? Not any old person who goes on their website?? I don’t know if I’m wrong to be annoyed at this? Firstly I don’t need a perfectly edited photo right now, just want to see what it looks like! I would just go see it but I am away this weekend and I finish work too late in the week (not close enough to drive on my lunch hour). Secondly I think that they should ask permission to use a ring you have deisgned on their website, not that I’m that bothered but I would at least expect to see it before anyone else does?
Post # 3
Can you go to the store and see it in person before you pay the remaining balance? I’m sure the jeweler would let you take a peek even though you aren’t ready to pay the balance. They should even let you take a picture.
Post # 4
I can see why you’d be annoyed, but technically since you haven’t paid for it in full yet, it’s not yours. They did the work and want to showcase it.
I’m sure if you went to the store you could see it in person.
Post # 5
@UKbee: yes, you have every right to be annoyed. It’s usually a given that they give you a picture of your ring once it’s done isn’t it?
Post # 6
@UKbee: Yeah..NO. There is no grounds to start getting upset over this. You may have designed it, but the jeweler made it, and until you come pay for the remaining balance on that ring, its technically theirs and if they want to hang it from the celing and let people get smacked in the head with it on their way in the shop, they can.
If it matters that much to you, that no one should clap eyes on this ring BUT you, get in there and pick it up.
Besides, how do you think this jeweler got its sterling reputation, but showing the good work they do, of course! Its ok, its still your ring, just let a few people oogle it for a while!
Post # 7
It’s not your ring until you pay for it.
Post # 8
Until the oayment is made in full, you do not own it so I think you are overreacting.
Post # 9
- Wedding: November 2014 - Mauritius
First of all ladies, I’m not upset, I am just a little annoyed that they won’t send me the pictures before or at least at the same time as they are putting them up on the website. Also, as explained I cannot get there for 2 weeks. They open 9-4 and I work 8-5.30 in the week and I am out of town from after work tonight until Sunday evening, sure of course they will let me see it if I go in, but I can’t make it in. I have paid £500 of a £1000 ring so I have paid a large amount towards it.
Post # 10
I don’t see what the big deal is. They technically made the product so it’s their design and they can do what they want with it. You haven’t paid for it yet, so you don’t really even own it so it’s not “your” ring they are sharing. Just go into the store and ask to see it if you don’t want to wait.
Post # 11
Unfortunately, while it’s an annoying situation for sure, they aren’t doing anything wrong. You did pay a hefty amount towards the ring, yes, but you haven’t paid for it in full, so they still “own” half of it. Secondly, they made the ring, though it’s your design, it was still made by them and they certainly can post it on their website without your permission. Perhaps they have a policy at their shop where they can’t just snap a picture of a ring and send it off? When my ring was being made, I asked for photo updates, but was denied. I was a bit chuffed, but eventually had to stomach it and hope it turned out for the best.
Have you explained the situation to them? That you won’t be able to stop by and see it for the rest of the week due to work restraints? Can your Fiance or even a trusted family member stop by and snap on a picture this week while you’re at work?
Post # 12
@UKbee: I’d be proud that a ring I designed was on their website. They actually physically made it, plus it’s not yours yet, so I guess that’s why it’s ok.
Post # 13
I’ve been in a similar situation – my Fiance had my ring specially designed for me by a local jeweller. A few weeks after he proposed I spotted my ring in a tv ad for the same jeweller! It’s on his website too and I’m certain it’s the same ring except he has it listed as 1.5 carats when it’s actually 1.23 which is a bit odd. I decided the best way to deal with it was to see it as a compliment – my ring is so beautiful that he wants to show it off. I can see why you’re annoyed but I would try not to let it get to you, it’s really not worth the stress.
Post # 14
@UKbee: It’s your design, you’ve invested in it and they should never have put that out there like that to benefit themselves for marketing purposes! I’d be po’ed too.
Something similar happened to us with our house and a sales hole realtor who knew our builder. He came on our property after we lived there (had to as our house was on acreage/ no view from the street and the pic had the flowers/hedges, personal touches we added) to take a picture and then used that picture to market other houses! WTF! Holy trespassing and false advertising Batman. I had the pic removed from his advertising.
OP I’d call the jeweler on it.
Post # 15
I’d be peeved if my jeweler used my ring for their advertising (they don’t run any advertising, so moot point, but still). And my Fiance didn’t pay a dime until my entire ring was ready to sit on my hot little hand.
Then again I’m also “one of those brides” who thinks I pay enough for photography that they can’t use those photos for advertising themselves either (and I make sure the contract is clear on that).
I have decided that “those” = knows what she wants and makes sure to get it. 🙂
Post # 16
@UKbee: Did you ask if there was any chance they could email you a sneaky peek unedited snap? Maybe they just didnt think about sending you a basic shot to look at?