Post # 1
So, I’ve decided to DIY a lot of our wedding stuff, except for the flowers. I knew right off the bat I wanted silk flowers vs. real, my friend got married and she did the same thing. She ordered hers off of an etsy seller & they were amazing, she highly recommended them so I went for it.
I know I only have 3 months until my wedding but I guess because I wasn’t doing the flowers myself, it kind of “slipped” my mind. I work full-time, Fiance works a crazy schedule plus we have an 18 month old, on top of that, I am planning/DYIing our wedding so things are EXTREMLY hectic and I have CRSS (cant remember shit syndrome!)
I emailed the etsy seller last week, told her want I wanted and so forth. She messaged back saying “let me know if this is okay & I will create a custom listing for you to purchased” in the end of her message she informed me “we need 40 business days plus 2-6days delivery time, we have rush delivery available” so I sent back what I wanted and waited for a response. Today had been a week with no response so I sent her a message again. She sends back “due to a very busy wedding season, we are unable to make & deliver your flowers on time”….WTF?
Almost instantly, I felt myself warp into bridezilla and had a mini melt-down. I don’t see how a week ago she said everything was hunky dory & now, she’s telling me she can’t, yet it was her fault for not responding for a week? PLUS! There’s 60 BUSINESS days until our wedding!
I know it’s my fault for waiting “so” close to our wedding day. But I just feel like she’s making some sort of an excuse? It’s not my fault she waited a week to respond about the custom listing to just turn around and say no. Needless to say, this has put a sour taste in my mouth and I feel I can’t rely on someone else (ie: etsy seller) to handle this without any issues or stress. I guess I’ll be adding this to my list to do.
Post # 3
@littlemiss511: Oh honey, that’s really too bad. And I understand that you’re upset, but I cannot for the life of me imagine that this vendor wouldn’t want to do business with you if they had the time and resources to do so. It took them a week to reply, that’s an indicator of just how busy they are, and honestly, I would rather have someone say, “I would love to help you, but I know that I can’t.” instead of taking my money, and either doing a terrible job or telling me that they won’t be able to honor the arrangement when it’s too late to find someone else.
I know this is terrible, but you still have time to find an alternative.
Post # 4
Just remember, the same reasons you let the flowers slip your mind can be the same reasons why someone doesn’t return an e-mail promptly. Breaaaaatttthhheeee. It will all work out.
Honestly, I don’t think we should be required to respond to text messages and e-mails as quickly as most people think. I almost wish we could go back to the days of just paper mail.
Post # 5
@littlemiss511: I’m so sorry that this happened to you. However, if I think it’s a very good thing that she realized NOW, not weeks from now, that she simply cannot accommodate your wedding. Some vendors would not want to lose the business and would try to make a deadline they weren’t sure they could meet. At least she did not do that to you.
Post # 6
I don’t know where you live but many supermarkets have floral depts that do amazing jobs!
Post # 7
@littlemiss511: I think that sometimes it just comes with the territory of going through Etsy and not a brick-and-mortar business. I’m so sorry, but at least you have some advance warning of this.
Post # 8
thanks ladies 🙂 you’re all right, better 3months away vs 3 days away! such is life though, looks like I’ll be high-tailing my butt out to the craft stores tomorrow!
Post # 9
Better that she was honest with younow, than making a promise she could not keep.