(Closed) Am I taking this too personally?

posted 7 years ago in Career
  • poll: Should I ask the owner to not work with this customer?
    Heck yes! Tell the owner everything. That customer is so rude, he doesn't deserve to order from you! : (3 votes)
    13 %
    Just tell the owner what happened, but don't specifically ask to not work with the customer : (19 votes)
    83 %
    No. Just ignore it & the owner doesn't need to know this. : (1 votes)
    4 %
    Other : (0 votes)
  • Post # 3
    Member
    9056 posts
    Buzzing Beekeeper
    • Wedding: June 2010

    Sometimes customers are a pain in the ass. 

    I wouldn’t necessarily have the owner cancel his order, but perhaps just tell him that from here on out his transactions will be handled by a manager/owner.

    Post # 4
    Member
    1543 posts
    Bumble bee

    Does the owner know that the customer is being a PITA? Whether (s)he does or not, I’d mention it anyway. Kind of like, “Hey, here’s a heads up, just in case: Such and such is being difficult, and if there’s a complaint, I wanted you to know ahead of time what the situation is.” That way, the ball is in the owner’s court, and it’s their call, not yours.

    Post # 5
    Member
    6892 posts
    Busy Beekeeper
    • Wedding: March 2012

    I would definitely make sure the owner is aware of the situation, whether you ask not to work with this man or not, they need to be aware. You don’t want them to lose business, but you also shouldn’t have to be stressed out and verbally critiqued by this a**hole either. Let them know and maybe discuss the owner themselves handling this particular customer for the final two times if possible? Sorry — what a douchebag.

    Post # 6
    Member
    46404 posts
    Honey Beekeeper
    • Wedding: November 1999

    Employers have an obligation to provide a safe working environment for their employees.

    Tell your boss what has happened. Let him decide where to go from here.

    You could ask him if he will handle calls from this customer from now on.

    You should also ask that things be re-arranged so you can access the fax machine when he is away if you need that access to do your job.

    The topic ‘Am I taking this too personally?’ is closed to new replies.

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