Post # 1
I’m really confused. There is a Etsy seller whom I’ve crushing on for quite a while. I never could make a decision because something just wasn’t quite right but I finally emailed her. She won’t work with me at all in changing out a simple flower, even though I know she does it all the time according to ‘Bee testimonials and her feedback on Etsy.
What I wanted was not completely custom, but she refused to do a “custom order” although I don’t need the item until 2 weeks after her turnaround time. She did say it was her busy time, but never said she couldn’t make her turnaround time.
She said that “it wouldn’t look as nice” as it does now. (even though it’s what I want???) She has now told me twice that she thinks I should go with a different shop and that she is “certain she can’t help me”.
I’ve been really friendly and not at all argumentative. I haven’t offended her, unless she’s offended that I don’t like the flower as it stands. I know it’s silly but my feelings are hurt that she refuses to work with me. Now I’m probably going to have to pay more for something I don’t like as much.
I would understand that maybe this is her “art” and by asking her to change something would mess with her artistic integrity. But as I said, she’s been more than accommodating to A LOT of brides based on feedback. I just don’t get it.
Post # 3
I didn’t know where to put this, so I put it in emotional because I haz a sad.
Post # 4
She must be really busy right now!
That really stinks though! Hopefully you can find something else!
Post # 5
My sister is a graphic designer, so I can see both sides here. My sister is so devoted to her designs that it does sometimes pain her to change them or to make a change that she knows isn’t aestetically right. For example, she’s super into font stying and very knowledgable about it. A woman wanted her to design her brochure for her business. My sister did the design according to the specifications that this woman wanted, but when she showed it to the woman, the woman wanted a copy so that she could make changes to the font. My sister didn’t want her name on something that she didn’t consider “perfect” so she refused the business.
I can also see your frustration and disappointment.
I think your best bet is to find someone else. If she’s really standing her ground on this, you don’t want to cloud this special time with memories of frustration. Move on and find a design that you truely love or a designer who is willing to make those changes for you. Don’t bother working with someone who clearly doesn’t want to work with you, you know?
Post # 6
@fleetian4life: I really don’t think it’s about her “vision” though. If I did, I’d probably understand it more.
But you’re right… I’ve gotta move on.
ALTHOUGH I CAN’T FIND ANYTHING ELSE! 🙁
I did type out a [email protected] remark though in my convos and I’m trying to restrain myself although I really want to send it.
Post # 7
I don’t know the details of what you’re asking, but it’s possible that your change requests might be more complicated than you think they are, or she may have already tried doing things your way and found it to not be up to her standards. My mother was a seamstress, and I can tell you that there are a lot of ‘little changes’ that are a ton of work. Just because she has a business doesn’t mean she wants to compromise her standards just to get YOUR business. If something goes out with her name on it that she doesn’t stand behind, it can hurt her reputation.
Post # 8
Can you show us what you are looking at and then explian what you want to change. I feel that I can’t take any sort of side without knowing what you are talking about. Perhaps the flower you want to change can’t be gotten at the same cost and there is a misunderstanding. Or perhaps the type of flower you have chosen will not adhere correctly and therefor it can’t be done with the design. perhaps you can give us a link and then tell us what you wanted to change?
Post # 9
I really don’t want to call her out, but its a sash with a flower and I wanted to replace the satin flower with a very similarly sized flower from another sash. Who know what the deal was…. Maybe she’s just too busy. But now I’m stuck. I had wanted a Maggie Sottero sash, but it was discontinued.
Post # 10
Sorry to hear that. Maybe she was burned by another customer that asked for a small change and it turned into a nightmare. Keep looking for something else that you might like more.
Post # 11
Sorry to hear 🙁 <3
The best thing you can do now is just say “thank you for messaging me back, if you change your mind in the near future PLEASE contact me as I would love to work with you” Or something to that effect, best of luck with your search.
Post # 12
I had trouble with an etsy seller not to long ago, too! I had to wait for her to respond that my order was okay so she could create a custom listing, after a week & 2 messages, she finally responded saying she couldn’t fufill my order because there wasn’t enough time? Her 1st message stated she needed 40 business days, yet there were 60 business days until my wedding?? and for the fact it was her fault for not responding for a week!
I was extremely peeved and upset with her (she has yet to respond from my message over 2 weeks ago) but I just moved on and figured something else out!
Post # 13
I would just let it go at this point. Would you really want to work with someone who off the bat doesn’t want to work with you? This could turn out to be a huge nightmare.
Post # 14
I realize your the bride and all but she probably knows what she’s doing. I use to design stationary all the time for free (I just created it and than sent them a link so they could print it off on whatever). It became really annoying because several people would say oh I don’t like that I want this instead and I knew it wont look right. I still design them but only for close loved ones because if they want something that looks horrible I love only them enough to make it.
What you are asking for might not be as easy as you think. She might not have time for it right now. It is after all almost the main wedding season.
She has nicely told you that you should look somewhere else. It’s her right to decide if she wants to sell to you.
Post # 15
She probably orders the sashes pre-made from China and can’t change it out.
Or she is just being difficult.
Post # 16
she’s just being realistic and knows she won’t get it done in time.
last year I was finishing a masters degree and working two jobs while running my etsy store, and I always had orders outside of the store as well. took me ages to learn that it’s better to just say no to job rather than be running behind all the time on orders. now I work on it full time and I still have to carefully consider how many jobs I take on at a time.
so even if it looks like there is enough time, who knows? she’s got other stuff going on in her life.