- 5 years ago
I’m new here and hope that you can offer some insight into my problem. I feel nothing can help but thought I’d ask you all.
My partner and I liked a venue and discussed prices with them over the phone. They offered us a deal and after a few exchanged details over email my partner called and put a deposit on the venue.
We were sent the booking form and the Ts&Cs which we’d had no access to before and were not sent some other information about certain prices (I know stupid putting a desposit down before that!!). We paid them on Friday and now they won’t give us our deposit back.
I know we made a mistake, I’m guessing we haven’t a leg to stand on really and should have had the terms and condictions before giving any money to them.We’ll have lost a months wages for them to hold a date for 3 working days for us!, a very painful life lesson I’m guessing!
I just wondered seeming as we hadn’t received this info and haven’t signed anything if there might be a chance for us to get it back under this situation?