(Closed) Any other college students/grads having trouble with Sallie Mae?

posted 7 years ago in Career
Post # 3
Member
3167 posts
Sugar bee
  • Wedding: October 2011

wtf! i have salliemae loans, but i’ve just been doing the monthly online payments – do you have an account on their website? that should help. i don’t get mail from them – just electronic notifications about things. that sucks that they’re hassling your old neighbors about it. :[

Post # 4
Member
1962 posts
Buzzing bee

I feel for you.  When you are young and sign those promissory notes the terms are so unclear.  Unfortunately, if you are not paying your loans (unclear from you post) they have the right to harass you to no end (and worse).

Things I know:

1. You can definitely reach a real person at Sallie Mae.  I called 7 days ago to talk about something.  Just listen carefully to the prompts.

2. They are not allowed to attempt to finagle people out of money if they are not on the hook for the loan.  I don’t really understand what you mean by loan references because as to my SM loans, the only people listed on your loans are the signatory student and any co-signors or guarantors.  Are you absolutely sure these people did not sign on as one of the latter two categories.

3. Sign up for online billing and auto debit.  It will save your sanity.

Post # 5
Member
4137 posts
Honey bee
  • Wedding: May 2011

thankfully fi went back to school in august so salliemae has to leave us alone for a few years. they are nothing but trouble.

Post # 6
Member
3167 posts
Sugar bee
  • Wedding: October 2011

@heather25: agreed, i don’t remember anyone else signing on my loans except my parents. i have online billing and had auto debit which worked nicely and then also paid extra from a paycheck each month but in order to get a higher rate on my checking account switched it to an autodeposit – it’s worked out fine so far.

Post # 7
Member
1940 posts
Buzzing bee
  • Wedding: July 2010

@heather25:  I believe Sallie Mae asks for “references” because students move a lot during school and they want to be able to track them down.  From my experience (reading the loans I am signing), the references really do not have any financial obligation.  The person doesn’t even sign anything (not sure if they actually ever get a copy of the contract even)..  It’s basically a line asking for the person’s name, phone number, address, and you’re relationship with them.

@MissFlipFlops: I agree that it’s not right for a company to lie about if someone is a co-signor vs. a reference.  Definitely set up online bill pay if you can!

Post # 8
Member
3943 posts
Honey bee

Ugh, I had this problem with a different student loan company and it was SO frustrating. I was able to consolidate my other student loans and sent up direct deposit so I didn’t have to ever think about it. But for some reason, this company wouldn’t let me consolidate. They also never sent me statements but made it nearly impossible to register for their website. Then they started calling my sister because I too had used her as a reference (NOT a co-signer. She is younger than me and at that time had no credit). I spent an entire afternoon on the phone with them and ended up in tears because it was so frustrating. I had the money to pay, I just needed a bill sent to me each month!

Post # 9
Member
3176 posts
Sugar bee
  • Wedding: May 2011

My SallieMae loans suck, I make decent money but I had to change my plan to allow me to pay less now b/c I couldn’t afford the 500.00 a month payment. I will say that they have been VERY NICE every single time I’ve contacted them. You sometimes do have to stay on the phone awhile on hold waiting to get someone but once you get on the phone DON’T hang up, be nice and get your answers.

Post # 10
Member
2077 posts
Buzzing bee
  • Wedding: August 2012

This is happening to my FI!  He recently lost his job and has had to defer his payments because of it.  He’s returning back to school next week and they’ve been calling his parents “trying to find him” upwards of 3 times DAILY, even after he’s talked to them about payment plans and getting everything on track again.  It’s gotten completely out of hand.

The only thing I can suggest is to somehow contact them on the phone and set up a payment plan or make a payment to them online.  My Fiance tried everything in his power to get them to stop (he even had his school contact Sallie Mae), and the only thing that’s helped has been giving them money.

Good luck, I understand your frustration.

Post # 11
Member
184 posts
Blushing bee

I hate sallie mae!!  I siged up to have a notice emailed to me when I have a bill due.  I get one sent like once a year, and I don’t get paperbills anymore.  So I have to remember when a payment is due.  I’ve complained and they just say I must have put in the wrong address..umm no!  I’ve had several problems with them.  I wish Sallie was real so I could punch her! haha

Post # 12
Member
5670 posts
Bee Keeper
  • Wedding: August 2010

They are horrible loan sharks!!!!!!!

I owe them my life for the next 30 yrs. They suck and apply my payments incorrectly then make me pay 2x in one month if I don’t want it reported to the credit bureau.

Sorry you are having such difficulty but I haven’t had any better luck so no tips here.

Post # 13
Member
1328 posts
Bumble bee
  • Wedding: July 2011

I havent had any issues with Sallie Mae, but I do get these types of phone calls for my older brother!  I B$%CH them out because, I don’t feel like they should even be calling me!  =)  Makes me feel good and warm knowing I’ve protected my sibling, haha!

Post # 14
Member
225 posts
Helper bee
  • Wedding: March 2011

I also hate Sallie Mae. I don’t have loans, but they continue to call my work cell phone and leave voicemails asking for somebody named Kevin. When I called back to let them know I’ve never heard of him they started fishing for MY information and insisting I must be a reference or co-signer for this guy I’ve never heard of! AGH!

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