(Closed) Anybody have trouble getting vendors to respond?

posted 4 years ago in Etiquette
Post # 2
Member
1350 posts
Bumble bee
  • Wedding: September 2017

Do you call or email her? Is she your wedding coordinator or the venues? 

Post # 3
Member
469 posts
Helper bee
  • Wedding: March 2017

I’ve had this problem so much it really got frustrating for me. I would email potential vendors for quotes & especially with caterers, like half them didn’t respond. If a vendor doesn’t email me back I will send a follow up to make sure my last email was received. Or call if I need to.

Post # 4
Member
1167 posts
Bumble bee
  • Wedding: July 2015

View original reply
soon2bemrs10142017 :  Yup, I think wedding vendors are notorious for their slow response rates.  I was so frustrated too.  I thought they were ignoring me, but my wedding planner told me that that’s just the way they operate.  If you’re emailing your wedding coordinator at your venue and your wedding is months away, they will get to you eventually, but probably not right away.  They prioritize the upcoming weddings.  

Post # 5
Member
7265 posts
Busy Beekeeper
  • Wedding: September 2012

View original reply
soon2bemrs10142017 :  Honestly, speaking as a wedding vendor I doubt they are ignoring you. They are more than likely insanely busy in the thick of weddings. September & October are prime wedding months, in fact they’re probably the most busy wedding months out of the entire year. Yes it’s certainly not an excuse because they should get back to you, but this time of year all of us are running not so normal office hours as we’re in and out for events, meetings, etc.

All that being said, I’m going to give a little bit of tough love. I mean this in the nicest way possible (seriously)…..I know that switching your wedding colors, changing the number in your bridal party, and increasing guest count seem like a super big deal to you. However, your wedding is a year out and none of those issues are anything that your vendors are going care about until it’s much closer to your wedding. I’m not saying they aren’t important to discuss – but even someone like a florist isn’t ordering or designing your flowers until much closer to your date….telling them about your wedding color change while they’re in the middle of executing weddings for their current and immediate clients – it’s just not something they even have on their radar right now. 

Post # 6
Member
3327 posts
Sugar bee
  • Wedding: September 2017

Most of mine usually had a 1 week delay. It was frustrating at first, but I got used to it and now expect it lol. I don’t really mind as long as I know they haven’t forgotten about me and do eventually get back to me. October is still busy for most places, with the ever increasing popularity of fall weddings.

Post # 7
Member
906 posts
Busy bee
  • Wedding: October 2016

What PP have said, basically. We signed contracts in January for an October wedding and, with the exception of our venue, caterer, and coordinator, no one needed to speak with us until about a month out. 

These vendors have seen it all! They know that wedding party members and configurations change all the time. 

Post # 8
Member
352 posts
Helper bee
  • Wedding: August 2016

I wouldn’t worry too much. Our vendors tended to be MIA until just weeks before the wedding. I think it it because they are juggling a million different weddings at any given moment, so they must prioritize the ones that are soonest. On the other hand, we are super hyper focused on our wedding and get frustrated when the vendors appear to be MIA. I wouldn’t worry about it too much. We had several vendors (including our day-of coordinator!) who were nearly radio silent until much closer to the wedding and everything worked out fine. 🙂

Post # 10
Member
1023 posts
Bumble bee
  • Wedding: December 2016

Currently 3 days waiting on a response from my DJ 🙁

Post # 11
Member
2055 posts
Buzzing bee

All my vendors here in Cali were super slow to respond until I put deposits down, then they were on the up and up, lol! 

When I lived in the south (Arkansas) and planned my sister’s wedding, it was the other way around! Weird!

Post # 12
Member
828 posts
Busy bee
  • Wedding: May 2017

View original reply
starfish0116 :  +1 on the tough love. Not exactly a super important reason…

Honestly, I haven’t had to wait very long for vendors to respond when we’re trying to book appointments for us to hire them. There have been a few who are slow to respond and while its never the deciding factor, timely responses are important to us. Since then, I also don’t reach out unless its something somewhat serious like scheduling the dinner tasting or sending in a payment in early and we’ve always gotten quick responses. 

Post # 13
Member
233 posts
Helper bee
  • Wedding: March 2017

it took 2 months to book our rehearsal dinner. i wanted to strangle the woman through my computer, but it’s finally done

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