(Closed) Anyone book their honeymoon directly through Sandals Website????

posted 6 years ago in Honeymoons
Post # 3
Member
7208 posts
Busy Beekeeper
  • Wedding: October 2015

I’ve never booked with them, but I was a Customer Service agent for a travel agency that sold Sandals. I’malmost positive they should have sent a confirmation by now. With their ever-changing promos, I would get in contact with them to make sure you get the same price. First check your spam folder if you haven’t yet… if it’s not there, call 1-800-Sandals and ask someone to check on it for you.

Post # 4
Member
322 posts
Helper bee
  • Wedding: May 2013

We booked directly through Sandals’ site, and then couldn’t find our confirmation either. Fiance emailed them and asked, and they sent it over literally within seconds! Not sure if there was a glitch or sending error, but we were able to get that situated right away. 

FYI though, we booked the resort on-site, not the flights, so I’m not sure if that affects it or not. Sorry!

Post # 5
Member
11747 posts
Sugar Beekeeper
  • Wedding: November 1999

call and ask them to send one.

Post # 6
Member
1710 posts
Bumble bee
  • Wedding: May 2013 - Walt Disney World

Fiance booked ours directly through them and had to ask them to email a confirmation.

ETA: I will have to ask when he gets home from work how many days it took for him to contact them before they sent us something.  He was deployed at the time and was having e-mail/connectivity issues on the ship as well.  We have had pretty good communication with them since then.

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