- 9 years ago
- Wedding: July 2010
People has told me my SO was buying into the brand, not quality and I wish we had listened.
He spent a lot of money- it was a huge effort, just to have a subquality, overpriced item.
I really would NOT recommend anyone buy from Tiffanys, it’s hit and miss whether you’ll get a sub-par product. Especially the Tiffany legacy which ironically I now see they are starting to phase out when they are set with a coloured gem.
Nearly 3 yrs ago my now husband proposed with a 1.80 blue sapphire Legacy from Tiffanys…this had to be reset TWICE within the first yr as the platinum underneath on the band kept severerly scratching and then 2 yrs later I noticed it has eroded..YES the actual platinum on the underneath that encases the sapphire, that holds mini diamonds was eroded and the diamonds were exposed…leaving them to potentially FALL. Now I wore this ring daily- it’s an engagement ring, MOST ppl DO wear it daily- I wore it along side its matching Legacy diamond wedding band from Tiffanys-as advised, I never slept/showered/washed dishes with it and yet it damaged ridiculously! As if this isn’t bad enough Tiffany sent my ring to NYC where it took 6months for them to tell me the cost of fixing the platinum- bare in mind NO stone was lost would be 6250 euros- that’s a good 9thousand dollars.
EXCUSE ME? Are they mad?? Now it’s been 7 months, I am STILL waiting for that ring, How can you justify being parted from your engagement ring for 7 months? They just don’t care!!!
I refuse to spend that kind of money fixing an overpriced product, it has totally left me disillusioned, looking carefully at my husband’s wedding band from Tiffanys which is platinum it is severely scratched- he is a lawyer, why would it be scratched?
So with that in mind I would never recommend someone spending a ridiculously large about of money, buying in to a brand who aren’t spending money on quality.
The service I have received has been dreadful, after seeing I was posting on their facebook wall constantly and twittering they suddenly call to say there was a little sapphire damage: errr I saw NO damage, that was never discussed before and as I never dropped nor knocked the ring there is NO WAY the sapphire ought to be damaged! Again, lack of quality- or potentially a lie? or was it damaged in transit when the Store in Madrid, Spain sent it to the NYC store?
Let’s see WHEN I get the ring, IF they’ll repair it with PROPER materials.
Tiffanys used to be my dream.
They no longer produce the quality clearly 🙁