(Closed) Anyone else frustrated with vendors on 'island time'?

posted 6 years ago in Destination Weddings
Post # 3
6123 posts
Bee Keeper
  • Wedding: August 2012

@DecoMeOut:  If you get Google Talk (free with any gmail account) you can call between US and Canada for FREE!  You may or may not need a microphone for your computer though.


I had to do this since I got married in Canada, but I’m located in Utah.  Also helps when I lose my cell phone in the house and I have to “call myself” without a landline.


I ONCE showed interested in a Four Seasons resort in Hawaii, and I must say they were very prompt with calling me and recalling me. 

Post # 4
1292 posts
Bumble bee
  • Wedding: January 2013

OoooOOh yeah! So true. So annoying!  It’s honestly ridiculous how slow they are… My venue coordinator (who also does the food) is SUPER FREAKING FAST though. Everyone else is SUPER FREAKING SLOW.  Cost of living isn’t cheap in Hawaii y’all, you should be happy I’m contacting you to give you $$!

Post # 5
1292 posts
Bumble bee
  • Wedding: January 2013

My only advice is to contact other vendors. That’s what I did for hair/makeup.. Vendor wouldn’t contact me at all even though I filled out the form twice and left a voicemail so I went with someone else…

Post # 6
433 posts
Helper bee
  • Wedding: November 2012


YES. I had to plan my entire wedding via email, and they only answered each email after 4-5 days. This has been going on for a year, no joke. I finally got used to it but let’s just say I am OVER this whole thing and tired of “waiting” for people to get back to me. I feel your pain.

Sadly, that’s one of the disadvantages of a Destination Wedding, but it’s all worthwhile in the long run….(that’s what I keep telling myself)

Post # 8
9952 posts
Buzzing Beekeeper
  • Wedding: December 2012

Lol, sorry to be laughing at your expense… but there really is a phenomena about “island time” that you’ll find in many Island Destinations in the world.  They do live life to the beat of a different drummer (of course you’ll discover and enjoy that when you finally you yourself get to Hawaii and settle in to the slower pace of life in a Tropical Paradise)

I know that Mr TTR and I whenever we are on vacation in the topics always say… Gosh we have to retire here, the pace of life is just so dang laid back (and why wouldn’t it be… at 80 F and sunny year round… I mean who in their right mind would want to be at work ???)

On the other hand, one of your major issues too may be the time diffrence.  You have to remember that Hawaii is 6 Hours BEHIND Eastern Time in Continental North America.

So things are going to be harder to connect on for just that one reason alone.

When you are up and at em at 9 AM, Hawaii is still asleep (3 AM).  By Noon here, they may or may not be rolling out of bed (6 AM).  By 3 PM, they are just getting into work (9 AM).

So that makes things truly difficult to touch base… best time… between 4 and 5 PM here (it’ll be 10 to 11 AM there)

Hope this helps (somewhat),

PS… If it is any consolation, I am planning a Destination Wedding & Honeymoon as well… in the Florida Keys, and then onto the Caribbean.  And things aren’t any easier at my end either… as I say I think it is ALL ABOUT THE SUNSHINE…


Post # 9
1269 posts
Bumble bee
  • Wedding: September 2013


Mine isn’t even a Destination Wedding, but the venue I am stalking is only open Thurday, Friday and Saturday!

Post # 10
2777 posts
Sugar bee
  • Wedding: July 2013

@This Time Round:  Yea I totally agree with everything you just said.  I am Hawaiian and I have family from there, I grew up on the East Coast.

My mom lived in Hawaii for a little while and had to get some sheet music from the East Coast due to time differences (and the fact that it was 1970s so there were only phones and snail mail), it took several months to get what she was looking for and it was rather frustrating.  So it goes both ways.

When you do a Destination Wedding you have to be mindful of the culture and realize that they probably have mostly local costumers with local needs.  If your vendors don’t work out I’d maybe try someone who specializes more in tourists, people who are planning from the mainland.  Maybe they have wedding planners over there that you can hire so they can run around the island and deal with this stuff for you?

Post # 11
292 posts
Helper bee
  • Wedding: June 2013

Okay I’m smiling but it’s not funny…sort of.  We live in the northeast and are used to everything going a hundred miles an hour and doing three things at once, when we get to the islands it takes three days to unwind and get on “their” time.  But once we’re there it’s awesome.  Trying to get dive reservations and appointments to get certified just about made me insane I can only imagine trying to put a wedding together. My best advice….just breathe.

Post # 12
133 posts
Blushing bee
  • Wedding: February 2014

My wedding cordinatior has this issue. It is annoying but she is super highly reccomended and her work is phenominal. I just keepo telling myself. She is giving quality service to the bride getting married now and in the immediate future and when the time come I want her to do the same for me. But before I get to that zin place I type and erase an angry emai.

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