Post # 1
I dont understand. Surely if you’re going to make a company to service people and get paid for it, you’d WANT to have customers, right?
So why is it that so many vendors have problems responding?!
I currently have 2 people that will not communicate. One is a caterer and one is a baking company. The baking company I’ve sent 2 emails asking about pricing and 1 message on facebook, and they still have not responded. The first email I sent them was a month and a half ago. The last was about a week ago. And they even post on facebook all the time and shows that my message I sent them was read. Well they will not be getting my business now!
The other one I’ve emailed 3 times. The first time she wrote back, though it took almost a week. The kicker was that she did not even answer my questions in it! It seemed like a copy and paste job. I wrote back, asking my questions again, this time no answer. I waited 2 weeks before I resent it and still no response. Well good luck getting customers, lady.
And this is not the first time I’ve had problems. Before we chose our venue, I had emailed several other places regarding prices, since it wasnt listed on their sites. No answers.
Is anyone else having these problems?
Post # 3
@allyfally: I’ve had this problem with photographers. It was a nightmare. One of them acutally had the AUDACITY to FINALLY contact me a WEEK before my wedding when I had contacted him Feb or Mar 2012!
Post # 4
@allyfally: I had a huge problem with that. We were planning from 450 miles away, so I needed people who would respond promptly. That was basically how we picked our vendors! I sent ONE e-mail, and if they didn’t e-mail back, they stopped being on our list of possibilities!
Post # 5
I noticed this while contacting potential vendors; some would respond slowly, some wouldn’t respond at all, but I was actually totally okay with it because it made it really easy to narrow down my list. I ended up with awesome vendors, and had no problems at all with any of the ones we hired 🙂
Post # 6
I had this problem when looking for a venue. I sent 1 email if no response within 48 hours I took them off of our list.
Post # 7
@allyfally: yes with our DJ… I had to write an email and I think he got a little scared he would lose the business And he quickly responded.
Post # 8
I had issues with my band in the beginning. After a few un answered calls and emails, I sent one final text pretty much saying that I have tried to get in contact with no luck. I will have to look elsewhere.
I received a call within the hour; sometimes vendors are very busy and think that it’s ok to string you along. Let them know what’s up; if they still are unresponsive, keep on looking.
Post # 9
@lindseyl06: Oh wow. Maybe it got lost in their trash folder or something? But judging from your profile picture, your pictures turned out good!
@BrandNewBride: Unfortunately there are like, no bakers here. Or at least not ones that focus on fancy cakes. So I dont have many options.
Its just weird. You would think these people would want to get business, but apparently not.
Post # 10
Sometimes they think you need them more than they need you. If they know they’re the only game in town, they can get away with it. It sure stinks though. They should care about your business and their reputation a little more. But lots don’t.
Post # 11
@allyfally: I found another photographer I didn’t wait till the last minute. I never got a response from him when I sent him my emails so I moved on. If he didn’t want my money, well that’s his problem!
Post # 12
If I didn’t hear back from anyone within 48 hours, I crossed them off my list permanently. Mostly because I am planning from another state and I don’t have time for the panic.
I have only had a few vendors do this so far. Two were photographers and I just let them go in my mind. The only one we were ok with doing it was the band – it took them a few days but we emailed over the weekend and the rest of the communcation has been prompt.