Post # 1
Wanting to get Wed390 from moissco …. but having emeralds as side stones, which would make it a custom ring and not returnable if I don’t think the craftsmenship is up to par.
Wondering if anyone has had a cutom ring from them ? Does anyone have Wed390, if so how is the fine detail on the ring ? Thanks
Post # 4
@angeleyes2012: If the actual craftmanship is “bad” than even “non returnable items” are returnable for further work or a redo.
What the policy means is “if I change my mind/decide I do not like it/find something else” you can’t return it. It does not mean “if they mess up and give me a poor quality ring I am stuck with it”
Did you check with their customer service that switching the side stones only will make it custom? They are not changing design or anything, right, just setting different stones in? For what it is worth I have had them put different stones than their “stock/standard” offering and they were still returnable as I was not changing the design itself.
You should check the BTD forums to see if anyone has that ring. Many people there have also had Mo Co customize items.
I am very, very pleased with my Mo Co purchases.
Post # 5
i was worried about the craftsmanship of my ring from MoissaniteCo because the pictures, and even videos, are really hard to judge from. however, when i got my ring i was blown away. so i wouldn’t worry too much about that! i don’t have any experience with a return since i love mine. 🙂