(Closed) Anyone get a dress from IBEX in LA?

posted 8 years ago in Los Angeles
Post # 3
Member
4 posts
Wannabee
  • Wedding: November 2010

I’ve purchased 2 dresses from Ibex (a debutante dress & my wedding dress), plus my sister purchased her debutante dress from there as well.

Don’t expect a lot if you go there.  They are not your typical bridal salon.  I would equate them with a bridal warehouse.  In my experience, they had an amazing selection of the dresses I was looking for.  I went to several bridal stores with a picture of a Maggie Sottero dress for “inspiration” and only Ibex actually had that dress to try on.  The staff aren’t overly friendly or helpful.  I had to wait every time I visited the store.  They will sell you the whole “OMG you look so stunning” for every dress you try on, but I think most bridal gown stores do the same thing. 

They mostly delivered on what I ordered.  No problems with my debutante dress 8 years ago.  With my wedding dress, the dress came in as ordered and on the timeline they had quoted me, but we had ordered extra material to go with the dress, which they misplaced, then didn’t look at what it was before sending it to me.  Turns out my dress and its fabric had been discontinued by the designer and they just sent me a few scraps of material, not the yardage I had ordered.  They did give me some money back after I complained, but not the full cost for the material.  I didn’t press the issue any further because it really wasn’t worth my time.

Price wise, I think they are low-average in the range.  Definately, not as expensive as some of the more fancy bridal salons, but definately not internet dirt-cheap.  I didn’t really price compare any dress I purchased with them.

Would I recommend them?  Not really.  If you want the whole bridal salon experience, they don’t offer that.  If you’re looking for a great deal, you could probably find better elsewhere.  That said, they have been in business for a while and have come through on every purchse I made.  However, I didn’t have any big problems.  If I had I suspect, I would have had many more complaints.

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