(Closed) Anyone had problems with Le Creuset stoneware

posted 7 years ago in Home
Post # 3
Member
5778 posts
Bee Keeper

Wow. That’s pretty shocking. I’ve  had mine for over 30 years and the pieces still look new. I think you got a defective one and they should have no problem replacing it.

Post # 5
Member
768 posts
Busy bee
  • Wedding: April 2010

yeah, i’ve never had an issue too. my Mother-In-Law has had hers for over 30 years as well with no issues and they look gorgeous still! Try to get another!

Post # 6
Member
378 posts
Helper bee
  • Wedding: June 2008

Ours is only about a year old but we’ve never had any problems. Do you have the original paperwork? I might be wrong, but I thought there was a (lifetime?) warranty. 

Post # 7
Member
3526 posts
Sugar bee
  • Wedding: August 2010

WOW. I definitely have never heard of a Le Creuset cracking. I agree, call them up, I can’t imagine with their reputation they will hesitate at replacing it. Assuming you never put a hot pan and tried to wash it the enameled cast iron cookware is covered under the limited lifetime warranty. Which covers workmanship, which I think this would be considered under.

http://cookware.lecreuset.com/cookware/care_10151_-1_20002#CI

ETA: Let me rephrase if it’s stoneware and not the enameled cast iron cookware (which is what we all automatically think when we see Le Creuset) it’s only a FIVE year limited warranty.

 

Post # 9
Member
7431 posts
Busy Beekeeper
  • Wedding: October 2009

I don’t have any Le Creuset yet… I registered but didn’t get any 🙁  I will be asking for them for Christmas though 🙂

Post # 10
Member
204 posts
Helper bee
  • Wedding: September 2011

Definitely call.  I’m sure they will replace it.  I got quite a bit from our resitry and had a few pieces before, and I’ve never seen anything like that. 

Post # 11
Member
125 posts
Blushing bee

Le Creuset has an amazing guarentee on their stuff- my mom got her pots/pans for her wedding about 30 years ago and still uses them!  The knob broke off of one of the lids a few years back and she called- they told her to go to a local store and they replaced it on the spot. I have one pot- hoping to get more as wedding gifts!

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